Operations Efficiency Lead

6 days ago


Ho Chi Minh City, Ho Chi Minh, Vietnam SPX Express Full time ₫900,000 - ₫1,200,000 per year

About The Team
The Ops Efficiency Lead will oversee the operational efficiency initiatives, focusing on budget management, performance metrics, workforce planning, and compliance. This role requires strong leadership, analytical thinking, and collaboration with various teams to drive improvements and optimize operational effectiveness.

Job Description

  • Leadership & Strategy:

  • Lead the Ops Efficiency team, providing guidance and support, and fostering a collaborative and high-performing culture.

  • Develop and implement strategies to improve operational efficiency and effectiveness across the organization.

  • Performance Analysis:

  • Utilize data analytics to measure operational performance, identify trends and provide actionable solutions to improve service quality.

  • Prepare reports and presentations to communicate findings and recommendations to stakeholders.

  • Cross-Functional Collaboration:

  • Build monthly and event-specific plans and collaborate with relevant teams to align operational plans and processes, ensure the smooth and efficient operational flows.

  • Support Operations team in network changes, new services and expansions.

  • Project Management:

  • Define project scopes, objectives, and deliverables in collaboration with cross-functional teams.

  • Manage multiple projects simultaneously, ensuring timely delivery and adherence to budget constraints.

Requirements

  • Bachelor's degree in Business Administration, Operations Management, or a related field.
  • 5+ years of experience in operations management, efficiency improvement, or a similar role.
  • Track record of leading teams and managing cross-functional projects.
  • Familiarity with data analysis tools and Microsoft Office Suite
  • Be fluent in both English and Vietnamese.
  • Do other tasks as assigned by the company


  • Ho Chi Minh City, Ho Chi Minh, Vietnam SPX Express Full time $24,000 - $72,000 per year

    Job DescriptionKey role to collaborate with both internal and external teamsAble to lead small to medium projects in the matter of general topicsAble to cascade strategic messages to Operation teamAble to develop/input initiatives to improve OperationPerform analyses for daily monitoring and ad-hoc projectMonitor Daily/Weekly/Monthly KPI performance &...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam eed436d3-2d59-40c8-a10e-82e206c85957 Full time ₫2,100,000 - ₫4,200,000 per year

    Company Overview:At TechX, we are pioneers in delivering cutting-edge solutions that empower businesses to thrive in today's digital landscape. With a strong focus on Cloud Transformation (AWS), Data Modernization, and Generative AI, we bring unparalleled expertise to drive innovation, efficiency, and growth for our clients.We specialize in banking and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam TERAO SOUTH EAST ASIA PTE. LTD. Full time ₫900,000 - ₫1,200,000 per year

    Our CompanyHeadquartered in Paris, TERAO is a global consulting and engineering company that has been involved in energy efficiency and green building engineering for 30 years. Created in 1993, TERAO is one of the pioneers of energy-saving and sustainable buildings. With 70 team of multidisciplinary engineers, TERAO is a leading independent French green...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Unilever Full time $80,000 - $120,000 per year

    Job Title: Import & Export Operations LeadLocation: VietnamReporting to: Country CO Lead/ Regional Logistics Lead________________________________________Purpose of the RoleTo lead and manage end-to-end shipping and customs operations for Vietnam, ensuring compliance with international and local trade regulations, streamlining the process to eliminate...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Ahamove Full time ₫1,200,000 - ₫2,400,000 per year

    Job descriptionDriver Team Management & Development (40%)Develop and manage the driver workforce based on tiered models (Station, Shift (Full-time/Part-time), FL).Set operational KPIs for each driver group and ensure performance standards (AR, FR, Ontime, CPD, churn rate).Monitor daily operational data, analyze trends to detect issues, and propose...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time

    Department OperationsLevelExperienced (Individual Contributor)LocationVietnam - Ho Chi Minh CityThe Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam 2bde87c4-22b0-4eb7-9ab1-64fee40894e5 Full time $40,000 - $50,000 per year

    About the RoleJoin Fast Track Vietnam, a fast-growing startup of Thryve Vietnam setting the standard of airport experience for travelers across Vietnam. As our Customer Operations Lead, you'll manage the day-to-day execution of Customer Operations and ensure smooth coordination between customers, suppliers, and internal teams. You'll be the backbone of our...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam Shopee Full time ₫900,000 - ₫1,200,000 per year

    Job DescriptionManage the entire payment process for Affiliate Program partners, ensuring payments are timely, accurate, and complete, with no outstanding liabilities.Organize and monitor quality control (QC) activities for payment verification, including managing productivity and supervising BPO resources involved in QC tasks.BPO Management:Coordinate with...


  • Ho Chi Minh City, Ho Chi Minh, Vietnam MoMo (M_Service) Full time $60,000 - $120,000 per year

    TheLead - Operational Auditwill be responsible for designing, implementing, evaluating, and maintaining effective internal control systems to ensure compliance with legal regulations and internal processes, safeguard company assets, and support the achievement of business objectives. This role requires strong analytical capabilities, experience in risk...

  • HR Operations Lead

    2 weeks ago


    Ho Chi Minh City, Ho Chi Minh, Vietnam CÔNG TY TNHH LOTTE INNOVATE VIỆT NAM Full time ₫400,000,000 - ₫600,000,000 per year

    Mô tả công việc:(Mức lương: Thỏa thuận)Job PurposeThe HR Operations Lead (Payroll Focus) is responsible for managing all aspects of payroll, statutory compliance, and HR administrative operations. The role ensures timely and accurate payroll processing, compliance with labor and tax regulations, and efficient HR service delivery to employees...