Learning & Development Specialist

As an L&D Specialist, you will be a key member of the Learning and Development (L&D) Team and have a hands-on role in organizing various training activities and supporting our employees through learning and development opportunities, helping to cultivate a learning culture in the company.

Location: HCMC, Vietnam

Reports to: L&D Director APAC

WHAT YOU DO

1. Company Learning and Development (L&D) Programs

• Be in charge of scheduling the Monthly Learning Plan
• Work with internal trainers to prepare Course Information and send the announcement for registration
• Send Comms/ promotion post every week to achieve high registration/attendance rate
• Monitor the operations of learning courses
• Monitor and consult Junior L&D on the end-to-end process to be smooth and sufficient
• Work with relevant stakeholders to regularly update materials

2
.
Certification Plan

• Facilitate the Administration Process: register exams, reimburse if needed with the Finance-Admin Department
• Manage the certification list
• Export the Certification list per Department's request

3. eLearning Platform Tracking (Udemy, Pluralsight)

• Work in collaboration with Department Heads/ Line Managers to design learning curriculums
• Allocate learning accounts and keep track of learning status
• Prepare Monthly Reports and on-demand Reports

4. L&D Projects

• Participate in L&D Projects and assist the team in implementing the plans

5. Training Events:

• Assist other L&D team's events

6. Team Management

• Assist and supervise junior team members.
• Provide continuous support and guidance to less senior colleagues through regular training, and coaching activities and support them in fulfilling their personal development plans.

7. Training Reports:
Be in charge or assist in different kinds of reports

• Weekly Training Reports
• Monthly Training Reports
• On-demand Reports

8. ISO 27001 Alignment:

• Participate in ISMS implementation
• Perform monthly permission and asset availability review

9. Continuous improvement
:

• Obtain and convey feedback while contributing ideas to improve the current processes and policies
• Maintaining current knowledge of L&D innovation, best practices, and future trends

WHAT SHOULD YOU HAVE

Education:

• Bachelor's degree or higher
• Relevant Professional Certification/s is highly an advantage

Experience:

• at least 2-3 years of experience in a similar position in L&D. (IT/software industry is a plus).

Skills:

• Relevant knowledge of L&D Concepts and skills
• Knowledge and experience of Adult Learning Cycle
• TNA, Content Design & Development, Training Implementation & Evaluation
• Familiarity with internal learning communication strategies
• Ability to collaborate effectively with cross-functional teams and stakeholders
• Strong organizational and project management skills
• Can speak English fluently (minimum B2+ level above) and possess good English business writing skills
• Willingness to coach, mentor and train less senior colleagues
• A positive attitude, sociable and dynamic personality, responsible, well-organized, cooperative, flexible, hard-working, willing to learn continuously;
• Awareness of ISO:27001 standard and understanding of CBTW APAC ISMS through internal/ external training courses (awareness training & refresh training).

Personal Attributes:

Positive, collaborative mindset with strong cultural sensitivity and the ability to navigate regional nuances effectively.

Strong leadership and influencing skills to inspire teams and drive organizational change.

Willingness to coach, mentor, and train less experienced colleagues to foster a culture of learning and growth.

Work Environment Fit:

• Experience thriving in fast-paced, multicultural environments, balancing strategic priorities with day-to-day operational demands.