Learning & Development, Consultant

FIND YOUR 'BETTER' AT AIA

We don't simply believe in being 'The Best'. We believe in better - because there's no limit to how far 'better' can take us.

We believe in empowering every one of our people to find their 'better' - in the work they do, the career they build, the life they live and the difference they make. So that together we can support even more people - including our own - to live Healthier, Longer, Better Lives.

If you believe in better, we'd love to hear from you.

About the Role

Report to: Associate Director, Talent Management and Culture

Location: Ho Chi Minh

Function: Human Resources | Department: Learning and Talent Management

Type: Individual Contributor

THE OPPORTUNITY:

Is responsible for:

• Build and lead an end-to-end learning organization that cultivates a culture of continuous learning and knowledge sharing across all levels. Enable the organization to acquire new knowledge, reskill, upskill, and adapt to change—ultimately driving performance improvement and achieving strategic objectives.
• Own and drive the learning agenda for leadership and critical capabilities, ensuring alignment with organizational priorities to build a robust leadership pipeline.

ROLES AND RESPONSIBILITIES:

Build a learning organization

• Develop innovative, scalable, and commercially relevant learning initiatives—leveraging digital platforms and AI-powered tools—to foster continuous development across the employee base.
• Promote learning habits through the 70/20/10 framework, embedding experiential, social, and formal learning into daily work, supported by intelligent nudges and personalized learning paths.
• Cultivate and manage a pool of internal Trainers, Mentors, and Coaches, supported by knowledge sharing programs, to transfer organizational know-how.
• Act as a strategic Learning Advisor to all Functions, guiding the development of functional capabilities with data-driven insights and AI-enabled learning diagnostics.

Lead execution annual Learning Agenda for Leadership & Critical Capabilities

• Design and deliver a comprehensive learning and development programs using diverse modalities—blended learning, e-learning, gamification, and AI-curated content.
• Localize and leverage Group-level learning programs, integrating technology to personalize and scale delivery for AIA Vietnam's needs.
• Maximize internal training opportunities by engaging AIA experts and using digital platforms to capture and disseminate expertise.
• Evaluate, select, and manage external training providers, ensuring high-quality delivery and integration with internal learning systems and AI-enhanced feedback loops.

Drive Learning Operations and Efficiency

• Design and implement learning policies and processes that ensure operational excellence, supported by automation service delivery.
• Oversee learning systems and data management, using analytics to track impact, engagement, and skill development.
• Manage the learning budget, optimizing resource allocation

Deliver training sessions and facilitate workshops

Lead Strategic HR Projects: Initiate and contribute to cross-functional projects aligned with broader HR and organizational strategies, focus on future-ready workforce capabilities.

JOB REQUIREMENTS:

Education & Background

• Bachelor's or Master's degree. Preferred fields: Human Resources, Business Administration, Organizational Development, Psychology, or related disciplines.

Professional Experience

• 5–10+ years of progressive experience in Learning & Development, HR Program Implementation, or Organizational Development.
• Proven track record in executing learning and development initiatives within multinational corporations (MNCs).
• Exposure to consulting firms or fast-paced industries.

Technical & Functional Skills

• Strong project management capabilities: planning, execution, stakeholder management, and reporting.
• Proven experience in designing and delivering learning and development programs for leadership and future skills that drive measurable behavior change and performance improvement
• Strong presentation, training delivery and facilitation capabilities in both English and Vietnamese.
• Required certifications as a coach/trainer to lead impactful sessions.
• Proficient in HR technologies and platforms (e.g., Workday, SuccessFactors...).
• Tech-savvy mindset with a willingness to adopt AI tools for talent analytics, program automation, and decision support.

Core Competencies

• Influential Communicator: Able to engage and align stakeholders across functions and levels.
• Critical Thinker: Analytical and solution-oriented, with a focus on continuous improvement.
• Change Management: Skilled in driving adoption and engagement for new talent initiatives.
• Collaboration & Agility: Works effectively in cross-functional teams and adapts to evolving business needs.

Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.