Ho Tram Rewards Executive

1 week ago

Ho Chi Minh City Metropolitan Area, Vietnam The Grand Ho Tram Full time ₫2,500,000 - ₫5,000,000 per year

Casino Marketing

Work Location Ho Chi Minh (Ho Tram Commune)

Job Level Experienced (Non - Manager)

Job Type Permanent

Experiences 1 Years

Salary Negotiable

Industry Casino

Deadline to Apply 31/12/2025

Contact Person Recruitment

Apply Now Not ready to apply?

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Job Benefit

  • Insurance
  • Employee Shuttle Service
  • Uniform
  • Health checkup
  • Annual Leave

Job Description

  • Maintaining the reception & information HTR counter including HTR Lounge
  • Check guest Passport/ ID at Casino entrance
  • Assisting guests to check-in and check- out
  • Assisting in F&B and other services in the Property
  • Rooms & Main Hall
  • Handling guests' problems and complaints
  • Taking daily head count
  • Rooms reservation, transportation (Shuttle bus), etc
  • Rooms admin & control
  • All necessary daily & periodic reports
  • Issuing room and food vouchers/ coupon following Marketing Program
  • Supporting role on all casino events and promotions
  • Monitoring player's average bets / guest gaming profile
  • Answering phone calls and checking emails
  • All other paper works and customers database
  • All other work that is not handled by other sections
  • Casino Membership Enrollment/Take care for Member card related

Job Requirement

  • Presentable and cheerful
  • Good PR skills
  • Knowledgeable the guests
  • Knowledgeable all existing promotions
  • Programs, room guidelines etc.
  • Knowledgeable about the services of the company
  • All procedures, policies, guidelines
  • Other guests related matters
  • Competence on Computer and Sequel program.
  • Excellent customer service skills
  • Must be able to work a flexible schedule to include nights, holidays and weekends.
  • Must be able to speak, write, read and understand English.
  • Prefer Korean/ Chinese language
  • Prefer Height: 1.6m & Weight: around 48kg

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