Ho Tram Rewards Executive

4 days ago

Ho Chi Minh City, Ho Chi Minh, Vietnam The Grand Ho Tram Strip Full time $40,000 - $60,000 per year

Casino Marketing

Work Location

Ho Chi Minh (Ho Tram Commune)

Job Level

Experienced (Non - Manager)

Job Type

Permanent

Experiences

1 Years

Salary

Negotiable

Industry

Casino

Deadline to Apply

31/12/2025

Contact Person

Recruitment

Job Benefit

Insurance

Employee Shuttle Service

Uniform

Health checkup

Annual Leave

Job Description
  • Maintaining the reception & information HTR counter including HTR Lounge
  • Check guest Passport/ ID at Casino entrance
  • Assisting guests to check-in and check- out
  • Assisting in F&B and other services in the Property
  • Rooms & Main Hall
  • Handling guests' problems and complaints
  • Taking daily head count
  • Rooms reservation, transportation (Shuttle bus), etc
  • Rooms admin & control
  • All necessary daily & periodic reports
  • Issuing room and food vouchers/ coupon following Marketing Program
  • Supporting role on all casino events and promotions
  • Monitoring player's average bets / guest gaming profile
  • Answering phone calls and checking emails
  • All other paper works and customers database
  • All other work that is not handled by other sections
  • Casino Membership Enrollment/Take care for Member card related
Job Requirement
  • Presentable and cheerful
  • Good PR skills
  • Knowledgeable the guests
  • Knowledgeable all existing promotions
  • Programs, room guidelines etc.
  • Knowledgeable about the services of the company
  • All procedures, policies, guidelines
  • Other guests related matters
  • Competence on Computer and Sequel program.
  • Excellent customer service skills
  • Must be able to work a flexible schedule to include nights, holidays and weekends.
  • Must be able to speak, write, read and understand English.
  • Prefer Korean/ Chinese language
  • Prefer Height: 1.6m & Weight: around 48kg

Job tags:

Ho Tram Rewards Executive

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