Customer Support
2 weeks ago
Mô tả công việc:
(Mức lương: triệu VNĐ)
- Hỗ trợ & đào tạo khách hàng sau triển khai hệ thống
- Theo dõi, nắm bắt vấn đề của khách và đề xuất giải pháp
- Hỗ trợ team Sales trong demo/presentation
- Soạn & cập nhật tài liệu hướng dẫn
- Phối hợp nội bộ để xử lý yêu cầu khách hàng
- Duy trì quan hệ tốt, đảm bảo sự hài lòng của khách
- Thỉnh thoảng đi công tác hỗ trợ khách hàng / hội thảo
Chức vụ: Nhân Viên/Chuyên Viên
Hình thức làm việc: Toàn thời gian
Quyền lợi được hưởng:
- Lương thưởng cạnh tranh, 13 tháng, review 2 lần/năm
- 18 ngày nghỉ/năm + bảo hiểm full + bảo hiểm sức khỏe từ ngày đầu
- Khám sức khỏe định kỳ, thưởng sáng kiến/patent
- Company trip, Year-end party, quà lễ/Tết
- Trang bị MacBook Pro/laptop
Yêu cầu bằng cấp (tối thiểu): Đại Học
Yêu cầu công việc:
- Tốt nghiệp đại học, tư duy tốt, chủ động, tinh thần học hỏi
- Kỹ năng giao tiếp & giải quyết vấn đề
- Quan tâm lĩnh vực công nghệ & tư vấn
- Tiếng Nhật N2+, tiếng Anh giao tiếp tốt
- Ưu tiên có kinh nghiệm làm việc/đàm phán với khách hàng
Yêu cầu giới tính: Nam/Nữ
Ngành nghề: Dịch Vụ Khách Hàng,Hỗ Trợ Kinh Doanh - Sales Admin,Vận Hành IT - IT Helpdesk
Đại Học
1 - 2 năm
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