Customer Support

2 weeks ago


Hanoi, Hanoi, Vietnam Công ty TNHH một thành viên Wacontre Full time ₫1,200,000 - ₫1,800,000 per year

Mô tả công việc:

(Mức lương: triệu VNĐ)

  • Hỗ trợ & đào tạo khách hàng sau triển khai hệ thống
  • Theo dõi, nắm bắt vấn đề của khách và đề xuất giải pháp
  • Hỗ trợ team Sales trong demo/presentation
  • Soạn & cập nhật tài liệu hướng dẫn
  • Phối hợp nội bộ để xử lý yêu cầu khách hàng
  • Duy trì quan hệ tốt, đảm bảo sự hài lòng của khách
  • Thỉnh thoảng đi công tác hỗ trợ khách hàng / hội thảo

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

  • Lương thưởng cạnh tranh, 13 tháng, review 2 lần/năm
  • 18 ngày nghỉ/năm + bảo hiểm full + bảo hiểm sức khỏe từ ngày đầu
  • Khám sức khỏe định kỳ, thưởng sáng kiến/patent
  • Company trip, Year-end party, quà lễ/Tết
  • Trang bị MacBook Pro/laptop

Yêu cầu bằng cấp (tối thiểu): Đại Học

Yêu cầu công việc:

  • Tốt nghiệp đại học, tư duy tốt, chủ động, tinh thần học hỏi
  • Kỹ năng giao tiếp & giải quyết vấn đề
  • Quan tâm lĩnh vực công nghệ & tư vấn
  • Tiếng Nhật N2+, tiếng Anh giao tiếp tốt
  • Ưu tiên có kinh nghiệm làm việc/đàm phán với khách hàng

Yêu cầu giới tính: Nam/Nữ

Ngành nghề: Dịch Vụ Khách Hàng,Hỗ Trợ Kinh Doanh - Sales Admin,Vận Hành IT - IT Helpdesk

Đại Học

1 - 2 năm


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