Quality Assurance Manager

I. Job Description1. PQA task - QA Process:Coordinate with Project Managers (PMs) to support and monitor project performance through predefined metrics.Develop and update quality assurance documentation, internal reports, and processes related to software development and project management.Plan, control, track, monitor, and report issues related to...

Job RequirementsBachelor's degree in Banking, Finance, Business Administration, Law, or related fields.2–3 years of experience in Quality Assurance or Training within a Contact Center environment.Strong understanding of Customer Service operations in the banking or fintech industry.Skilled in call evaluation, feedback delivery, and coaching for performance...

Key Responsibilities:Control project process compliance and perform audits during the product development process in accordance with the organization's quality management system and ASPICE standards.Coordinate with the project to create related reports.Report project status to Project Manager and Quality Assurance Manager.Implement and follow common programs...

About Founded in 2020, has emerged as a promising technology startup specializing in Customer Experience Management (CXM). We are driven by the unwavering belief that "Customer-centricity" is the key to unlocking sustainable business growth.In just one year, has achieved remarkable milestones that showcase our rapid growth and industry leadership: ...

Top 3 reasons to join usHi-tech working environmentYoung and dynamic colleaguesInternational experienceJob descriptionJob SummaryThe ideal candidate will have a strong background in software testing and quality assurance, with a keen eye for detail and a passion for ensuring the highest standards of quality.Key ResponsibilitiesDesign, review, and maintain...

Job DescriptionAlign & build SOP for Customer Service from end to end.Keeping updated timely and accurate information to CS Agent. Supporting in response to all questions about the process or business information.Maintain customer satisfaction rate, perform analysis of DSAT (bad rating) tickets, and come up with solutions or initiatives to improve...

Role PurposeFully responsible for Quality Management and Risk Management of all Private Label (NHR) products.Act as the representative of the Internal Security Division to collaborate with Commercial, Marketing, QA, Legal and other functions on all matters related to product quality.Final approver for factory assessments, first production batches, packaging...

About the Role:Join Anta Group, China's leading sportswear enterprise, to protect and elevate the quality of our global brands. We are seeking an experienced Quality Engineer to be the on-the-ground quality guardian at our partner factories in Vietnam. You will play a pivotal role in ensuring our products meet the high standards expected by millions of...

About the JobPosition Summary:As the Manager, Quality (Footwear), you will play a key role in achieving our annual quality goals. You will be responsible for ensuring that our factories meet Walmart's high standards for quality, compliance, and safety. This involves leading quality assurance processes and continuous improvement projects to proactively...

About the JobPosition Summary:As the Manager, Quality (Consumer Electronics), you will play a key role in achieving our annual quality goals. You will be responsible for ensuring that our factories meet Walmart's high standards for quality, compliance, and safety. This involves leading quality assurance processes and continuous improvement projects to...