Operations Lead

2 weeks ago

Quận Ho Chi Minh City, Vietnam I-Konect Global Full time $60,000 - $120,000 per year

We are looking for an experienced
Operations Lead
who has hands-on experience in setting up a company from the ground up. This role will be responsible for establishing core operational foundations across legal, HR, administration, procurement, and office/IT setup to enable smooth business execution. The ideal candidate has a background in tech companies and understands organizational structures, tech roles, salary benchmarks, and equipment requirements.

RESPONSIBILITIES

Company Setup & Legal Operations

  • Coordinate company registration, business licenses, tax code, and compliance requirements.
  • Manage external partners (legal, accounting, payroll, office leasing, IT vendors).
  • Establish operational policies, workflows, and approval processes.

HR & People Operations

  • Build the initial organizational structure and headcount plan.
  • Define salary bands and hiring budgets for tech and non-tech roles.
  • Support recruitment activities (job posts, screening, onboarding process).
  • Develop HR policies and employee handbook (leave, attendance, performance, probation, termination).
  • Implement onboarding/offboarding procedures.

Administration & Procurement

  • Plan and manage procurement of office assets: laptops, monitors, IT equipment, furniture, software licenses.
  • Establish asset management and inventory tracking systems.
  • Negotiate with suppliers and optimize operational costs.
  • Oversee day-to-day administrative activities.

Office & IT Setup Coordination

  • Work with IT vendors to ensure proper setup of networks, VPN, access control, cybersecurity basics.
  • Understand equipment requirements for engineering, QA, product, design, customer support, etc.

Operational Management & Reporting

  • Prepare operational budgets, track expenses, and ensure cost efficiency.
  • Monitor KPIs and provide regular reports to leadership.
  • Drive continuous improvement and scalability of company operations.

QUALIFICATIONS

Experience

  • 4+ years of experience in Operations/Office Management/People Operations.
  • Proven track record in
    setting up a company, or startup from scratch

is strongly preferred
.
- Experience in tech, software, gaming, fintech, or product-based companies is strongly preferred.
- Experience working in fast-paced, early-stage environments.

Skills & Competencies

  • Strong understanding of tech roles, hiring cycles, and salary ranges.
  • Knowledge of HR policies, labor law basics, payroll, and compliance.
  • Hands-on, execution-driven mindset; willing to manage both strategic and administrative tasks.
  • Strong vendor management, negotiation, and budgeting skills.
  • Excellent communication and stakeholder management skills.
  • English proficiency (verbal & written) preferred.

WHAT WE OFFER

  • Dynamic, startup-like environment with high ownership.
  • Opportunity to build the company foundation from day one.
  • Growth path to Operations manager as the company scales.

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