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Ecommerce Operations Specialist

2 weeks ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Life at AQUA Full time $20,000 - $30,000 per year

Job Description:

  1. SALES

  2. Support execution on online platforms (Shopee, Lazada, Tiki, TikTok) and internal sales.

  3. ORDER & LOGISTICS

  4. Manage order status and delivery performance.

  5. Oversee inventory on platforms and internal systems.
  6. Generate Sales/Logistics reports.

  7. Ensure compliance with company standards.

  8. INTERNAL PROCESS

  9. Collaborate with Sales Admin and Customer Service for settlement processes.

  10. Support pre- and post-sales customer service during campaign days.

  11. OTHER TASKS

  12. Perform additional duties as directed by the Line Manager.

Job Requirements:

  1. Education:
    Bachelor's degree in Ecommerce, Business Administration, Economics, or related fields.
  2. Experience:
    2+ years in E-commerce, Digital Marketing, or related positions.

  3. Skills:

  4. Proficiency in
    English
    and/or Chinese (writing & speaking)

  5. Microsoft Office (Excel mandatory)
  6. Strong communication & relationship management skills
  7. Strong organizational & multitasking skills

  8. Solid knowledge of E-commerce/online platforms

  9. Others:
    Result-oriented, open-minded, detail-oriented, time management skills, ability to work under pressure

Additional Preferences:

  • Willingness to work nights or weekends during campaign days is a plus.

Why Join AQUA?

  • Attractive package, benefits, and dynamic working environment to grow the team of AQUA.
  • Annual performance review and salary adjustment.
  • Full insurance coverage according to labor law.
  • Provided with all necessary working equipment for the role.
  • Opportunities to work in a fast-paced, innovative, and supportive environment.