Sales & Marketing Executive/Specialist (Customer Experience)

2 days ago

Ho Chi Minh City, Ho Chi Minh, Vietnam concung Full time $30,000 - $50,000 per year

Introduction

Con Cung is the biggest omni-channel company for mom & baby with 600 retail stores in Vietnam in 2021 and plan to have 1,000 stores by 2023 with 1 billion USD revenue. Con Cung's annual growth rate is more than 70%. With the vision of providing good quality products for children, Con Cung is strongly investing into Product Research and Development in order to manufacture and provide products that are suitable to the local market in terms of pricing and quality. We also invest into technology in order to manage the network and online channel efficiently.

Con Cung Corporation also develops in-house cutting-edge automation and intelligence technologies. We are seeking for young, smart & dynamic talents to grow your career together with us.

Job Description

1. Customer Experience & Events

  • Plan and run in-store events to attract customers.
  • Create warm, memorable experiences that connect moms to the brand and encourage repeat visits.
  • Support customer activities in major campaigns to drive traffic and sales.
  • Collect feedback and measure the effectiveness of each activity (traffic, sales, customer satisfaction) and suggest improvements.

2. Merchandise & Gift Development

  • Develop gifts, merchandise, blind boxes, and limited items for promotions and loyalty programs.
  • Work with the purchasing team from concept to finished product.
  • Inspire creative merchandise ideas across teams that also contribute to increasing sales.
  • Measure the effectiveness of products and promotions (sales performance, customer feedback, engagement).

3. POSM & In-store Experience

  • Collaborate with Marketing & Ops to create experience-driven POSM that attracts customers.

  • Participate in store upgrade and projects new display concepts to enhance the shopping experience.

  • Track and measure the effectiveness of POSM and in-store experiences (traffic, dwell time, interaction levels).

Job Requirements

  • Bachelor's degree in Marketing, Business, or related field.
  • 1-2 years of experience in Retail/Trade Marketing, Events, or Customer Experience (CX).
  • Creative mindset with a passion for the mom & baby segment.
  • Strong coordination and collaboration skills.
  • Aesthetic sense and ability to turn ideas into real experiences.
  • Experience in retail, FMCG
  • Hands-on experience with POSM, activations, or merchandise development.

Benefit

  • Annual bonus: 2 - 3 months under minimum KPI requirement

  • Fast promotion opportunities based on personal ability

  • Work in a dynamic, open, creative environment

  • Regular training, company team building, birthday bonus

About

  • Working time: 8:30 - 17:30 Monday - Friday

  • Working place: 14th Floor, Phu My Hung Tower, Tan Phu Ward, Dist. 7, HCMC

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