Senior QC Executive

6 days ago

Biên Hòa, Đồng Nai, Vietnam Jobs for Humanity Full time
Company Description

Sucafina is the leading sustainable Farm to Roaster coffee company, with a family tradition in commodities that stretches back to 1905. Today, with more than 1,500 employees in 44 countries, we help stakeholders worldwide to find the perfect coffee solutions. We embed technology, innovation, and sustainability throughout the supply chain, creating shared value for all by Investing in Farmers, Caring for People, and Protecting Our Planet. For more information, visit

Job Description

1. Quality Checks (QC Operations)

  • Handle the QC process: from checking raw materials to releasing the finished product.
  • Check 100% of incoming materials: Make sure they are clean, labeled correctly, not contaminated, and meet our quality rules.
  • Check product quality during production: Check consistency during blending and packing. Focus on correct ratios, cleanliness (hygiene), and control of the factory environment.
  • Inspect finished products: Check how they look, the labels, the seals, and the box quality before we approve the batch.
  • Taste Test (Cupping): Do random taste tests to confirm the flavor matches our official standard samples.

2. Documents and Tracking

  • Keep clear and complete QC records for all checks: raw materials, during production, and finished products.
  • Write and update reports: inspection sheets, non-conformance reports (NCR), and forms for batch release.
  • Make sure all QC work can be tracked easily for internal and external audits (e.g., ISO, Halal, customer checks).
  • Help the Factory Manager prepare for and manage all audits.

3. Fixing Problems and Claims

  • Investigate problems: Look into quality issues inside the factory and customer complaints. Work with other teams to find the main reason (root cause) and plan fixing actions (CAPA).
  • Follow up: Contact other departments (Trading, Warehouse, etc.) to make sure problems are solved quickly.
  • Stop problems from repeating: Watch for recurring quality issues and propose ways to continuously improve our work.

4. Improving Quality

  • Find and report quality issues that happen often, and suggest better ways to work.
  • Encourage a focus on quality and safety throughout the factory.
Qualifications
  • Bachelor's degree in Food Technology, Chemistry, or related field;
  • 3 years' experience in food or beverage quality control, preferably in instant coffee or similar; powder-based operations, experience in leading a small team is a plus;
  • Good knowledge of food safety systems (HACCP, ISO, HALAL, FSSC);
  • Sensory evaluation and cupping skills required;
  • Proficiency in MS Office; ERP or factory data systems knowledge is a plus;
  • English communication (spoken and written) preferred.
Additional Information
  • Attention to detail and accuracy
  • Strong problem-solving and root cause analysis
  • Team leadership and coordination
  • Integrity and accountability
  • Continuous improvement mindset

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