Support Desk

Key ResponsibilityWe are seeking a Support Desk Lead to oversee the end-to-end support process, ensuring seamless collaboration between customers, Support, QA, and Development teams.The ideal candidate will manage ticket triage, enforce SLA compliance, and serve as the primary point of contact for customers during scheduled sessions.Lead and oversee the...

Job Overview:The Global Service Desk Team Member -DWPS Operations Specialistwill be a part of service desk technicians team. The team is primarily an L1 support team providing incident and request management to a global business.In this role you will be expected to efficiently and effectively manage the day-to-day tickets, ensuring that all work is recorded,...

About ELSA:Founded in 2016, ELSA harnesses the power of generative AI to improve English communication skills globally with headquarters in San Francisco and offices in Lisbon, Tokyo, Jakarta, Singapore, Ho Chi Minh, Hanoi, and Sao Paulo. ELSA is at the forefront of AI-driven language learning innovation, transforming how people worldwide enhance their...

CyberLogitec Vietnam is an ODC (Off-shore Development Center) in Vietnam providing service for SW Development, Testing and 24/7 Service Desk.We specialize in IT solutions for logistics business such as shipping, terminal & yard, warehouse, trucking and forwarding. Also we are researching new technologies for web, mobile, virtual reality and machine...

ROLE MISSIONReporting directly to Local ICT Manager. The Service Desk specialist will work directly with users from various departments, delivering technical support and customer service by efficiently resolving IT-related issues. This role serves as the frontline of IT support, providing timely assistance, maintaining system integrity, and fostering a...

Top 3 reasons to join usCompelling Pay and IncentivesWell-being & Work-life BalanceProfessional Development and RecognitionJob descriptionFounded in 2016, Katalon is the category leader in AI-augmented software testing, empowering hybrid testers—those blending manual, automation, and AI skills—to deliver exceptional digital experiences. Katalon enables...

Thông tin tuyển dụngVị tríNhân viên - Hạn nộp09/01/2026 - Số lượng cần tuyển1 người - Giới tínhKhông yêu cầu - Kinh nghiệmTừ 2 đến 3 năm - Bằng cấpĐại học - Nơi làm việcTPHCM - Lĩnh vựcIT/CNTT - IT Phần mềmMô tả công việcTrách nhiệm công việcProvide L2 support: Respond to issues...

Our Journey ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into...

Our JourneyShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into...

About TimoEverybody dreams of being rich(er) and fears being poor. Timo supports you in achieving this dream. Financially, we support across the 5 functions of money: moving, managing, accessing, growing, and protecting your money.Being rich however means more than just having a lot of money. Enjoying a rich life includes making money more fun and emotional...