Customer Service Officer

Led by Rodolphe Saadé, the CMA CGM Group, a global leader in shipping and logistics, serves more than 420 ports around the world on five continents. With its subsidiary CEVA Logistics, a world leader in logistics, and its air freight division CMA CGM AIR CARGO, the CMA CGM Group is continually innovating to offer its customers a complete and increasingly...

Customer Service Officer is the point of contact for 2ndtier to support BUs (Business Units) customer service/call center to investigate cases and furnish resolutions.Job description:Provide BUs with reliable up-to-date and complete informationManage customers'requests and complaints. Collaborate with related functions to deliver appropriate solutions and...

Core PurposeServe as a key liaison between customers, overseas agents, and internal operations, ensuring smooth communication, accurate documentation, and exceptional service delivery. Support sales and operational excellence through proactive problem-solving and process optimization.Key Skill Areas & Responsibilities1. Customer Relationship & Communication...

Way beyond a simple consulting firm, Source of Asia is an international business accelerator. In simple words, we enable our customers to explore, operate and grow business in Vietnam, across ASEAN, and further afield. We thrive on challenges, permanently motivated to learn and grow along the way. We believe success lies in the human relationships we build....

Salary: usd/month + performance bonusLocation: HCMC, working remotely until the office is set upJob Responsibilities:1.Manage buyer conversations, accurately handle customer inquiries and complaints. Provide user-centric solutions to enhance customer satisfaction and trust in UGREEN.2.Promptly address and follow up on customer issues. Perform statistical...

Company DescriptionCapella Holdings is a dynamic business group specializing in premium event services, hospitality, and lifestyle experiences. With a portfolio of distinctive brands such as Capella Gallery Hall, Riverside Palace, Chloe Gallery, and others, we are committed to delivering excellence in customer experience and setting new standards in...

Digital Commerce Hub Joint Stock Companyis an enterprise operating in the e-commerce sector, headquartered at No. 21, Street 63, Thanh My Loi Ward, Thu Duc City, Ho Chi Minh City.With a team of 100 to 300 employees, the company focuses on developing solutions and platforms that support businesses in building, managing, and optimizing their online...

Job DescriptionFollow up on customers' enquiries on parcel status via email and groups in different communication appsOperate CMS to update parcel status and trackingAssist in tackling parcel check-in errors on the Warehouse Management System (WMS)Coordinate with departments to confirm parcel shipments are error-freeAny other tasks as assigned by the...

Job Salary Range: /monthRequirement:• 2–5 years of experience in the premium service industry (preferably in dentistry, healthcare, spa, hospitality, or aesthetics).• Deep understanding of Vietnamese customer behavior and psychology in the mid- to high-end segment.• Proven ability to develop and implement service processes, train teams, and handle...

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and...