Product Designer

Street addresses weren't designed for 2025. They aren't accurate enough to specify building entrances, and they don't exist for parks, rural areas and many parts of the world. This makes it hard to find places and causes problems and inefficiencies on a global scale.

That's why we created what3words. We divided the world into 3m squares and gave each square a unique combination of three words. It's the easiest way to find and share precise locations.

Over the last year, what3words has been used in 193 countries, and our monthly active users continue to grow at an impressive pace. Our tech is used by emergency services, delivery companies, eCommerce businesses, ride-hailing apps and NGOs, and is integrated into the navigation systems of millions of cars around the world.

Who we're looking for

Based in Vietnam out of our centrally located Ho Chi Minh City office, we're looking for a talented Product Designer to join our Product team, where you'll work closely with Engineers and Product Managers to design products that are simple but great for the user, focusing on interaction, understanding and visual design.

You will have full stack design experience, able to get involved in both UX and UI tasks, including developing storyboards and wireframes, mockups, and prototypes to effectively communicate interaction and design ideas, as well as playing an active role in the feedback and iteration cycle.

We are looking for a critical thinker with an excellent visual and interaction design sense and an eye for making things better while working in a dynamic, fast-paced environment.

What we expect

• Track-record of designing a substantial project where your UX work has resulted in a demonstrable increase in user retention or acquisition.
• Understanding and experience with User Centred Design Methodologies (UCD)
• Ability to work with diverse stakeholder groups, taking on feedback and helping them articulate their business needs into changes that can be quickly implemented
• Balancing user needs against business objectives and constraints.
• Ensure that the design vision is executed correctly during the development process by building strong relationships with the engineering team for design reviews.
• Excellent communication skills with fluent spoken and written English

Bonus points for:

• Interest in emerging technologies in web, mobile, wearables, automotive and other devices
• Knowledge of HTML, CSS, Javascript and other web application technologies
• Experience designing for a global audience in multiple languages
• Familiarity with the agile software development process
• Like maps and location based services (we love maps)

The role is based in our centrally located HCMC office. While you can work from the office five days a week if preferred, our Product team can choose to work up to two days a week from home. We also offer a six-week remote-work allowance; for up to six weeks a year, you can work from anywhere in the world (as long as you've got great WiFi and are happy to work with your main office timezone).

Equality, diversity and inclusion at what3words

Our mission is to help everyone talk about everywhere, and we believe diverse perspectives make for a better company and better products too. We strongly encourage applications from underrepresented groups and are committed to diversity, equity and inclusion in our hiring processes and company culture.

Benefits

We offer the following benefits to all permanent employees of what3words:

• Competitive salary
• Flexible working
• 6 week remote working (work from anywhere) policy
• 25 days holiday: plus the option to buy more
• Share options
• Private health insurance
• Wellbeing Days
• Generous parental leave policies
• Family friendly policies
• Employee Assistance Programme (EAP)
• Lunch & learn sessions
• Team social budget