VN-Livestream Production Supervisor

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

Role Overview

The Production Supervisor will manage all technical and operational aspects of our livestream production and studio management, ensuring smooth execution, high-quality livestreams, and efficient coordination with both internal and external stakeholders.

This role requires practical technical skills in managing livestream production for multiple brand accounts, with the ability to troubleshoot real-time issues in a fast-paced e-commerce environment.

Key Responsibilities

• Livestream Technical Enhancement & Supervision
• Lead and oversee the technical setup and execution for all livestream sessions across brands, ensuring high-quality visuals, audio, and lighting on all platforms.
• Monitor livestream operations in real-time and provide on-site technical support for troubleshooting or adjustments.
• Enhance and standardize livestream quality, covering OBS scenes, camera angles, transitions, sound levels, and lighting management, etc during live sessions.
• Work and collaborate with hosts and Social KAMs to provide seamless live experiences for brands.
• Livestream Equipment & Studio Management
• Maintain full studio readiness, ensuring space cleanliness, equipment organization, and functional setup at all times.
• Manage studio inventory and equipment, product samples — ensuring accurate tracking, reporting, and maintenance of good condition.
• Plan and supervise equipment purchases and upgrades to meet operational requirements and market demands.
• Conduct regular daily and weekly technical checks and fixes to avoid last-minute problems during live sessions.
• Performance & Quality Optimization
• Identify recurring technical issues and implement preventive measures to address known problems and minimize future risks for livestreams across brands.
• Monitor and report on production quality, equipment utilization, and studio readiness.
• Develop and maintain SOPs and processes for livestream technical setup and equipment management.
• Compare with the market's livestream standards to suggest improvements. Create guides for best practices in production, system setup, configuration, and managing livestream troubleshooting.
• Team Development & Management
• Supervise, train, and guide Production Assistants to improve livestream technical quality for all brands.
• Assign tasks, monitor progress, and ensure adherence to livestream production schedules and quality standards.
• Cross-Functional Collaboration
• Collaborate with internal cross-functional and brand teams to ensure livestream production quality standards.

Key Requirements

• Experience & Competencies
• Strong experience in livestream production and setup - camera operation, lighting design, sound engineering, and livestreaming systems and software, etc.
• Understanding of studio management, including inventory control, equipment management, and maintenance.
• Experience leading small technical teams in livestream environments is a plus.
• Ability to troubleshoot under pressure, resolve on-site technical issues quickly, and maintain livestreaming continuity.
• Familiarity with e-commerce livestream platforms.
• Personal Attributes
• Highly adaptable, able to work effectively in ad-hoc or fast-changing setups.
• Detail-oriented, organized, and proactive with strong reliability.
• Collaborative mindset with the ability to coordinate cross-team efforts and adapt to changing priorities.
• Fluent in English.

What we offer

• Excellent and competitive compensation package
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere.
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties