VN-Live Commerce Manager

About Us
Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services and advanced Market Intelligence, all powered by state of the art inhouse Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands love our regional presence, our excellent data-driven and growth-focused services which are enabled by the strongest team in the industry, and our advanced marketing and tech capabilities.  

We are growing rapidly and as the exclusive partner of Flywheel in SEA,  we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. By joining us, you will work on the cutting edge of digital commerce in SEA, and experience what it takes to drive a successful ecommerce business end to end.

Role Overview

The Live Commerce Manager will oversee the entire operations of the Livestream, Video Content Production, and Host teams, focusing on both creative quality and commercial results across multiple e-Commerce platforms. 

This role connects production, content, and business performance, ensuring all livestream and video outputs meet brand objectives and sales goals. The ideal candidate is a hands-on, proactive leader with experience managing cross-functional teams and capable of working effectively in a fast-paced, dynamic environment.

Key Responsibilities

• Leadership & Team Management
  • Lead and oversee livestream, video, content, and host sub-teams to deliver consistent, high-quality outputs for livestream and video performance across brands.
  • Mentor and develop team leads (Video Content Manager, Host Manager, and Production Supervisor) to ensure effective execution, collaboration, and accountability across teams.
  • Cultivate a culture of ownership, flexibility, and creative excellence in a fast-paced environment.
  • Optimize internal/ external processes/SOPs and resource allocation for maximum productivity and cost efficiency.
• Performance & Strategy
  • Monitor livestream and video performance and productivity, identify improvement opportunities, and implement corrective actions.
  • Work closely with internal cross-functional teams and brands to ensure content and production strategies align with the accounts' sales goals & brand objectives.
  • Analyze market and competitor trends, leverage data insights to improve performance, and implement best practices across teams.
  • Adopt and implement the Regional's tools, processes, and guidelines to improve the local team's productivity and performance.
• Stakeholder & Cross-Functional Collaboration
  • Act as the liaison between the internal local teams, the Regional team, and external stakeholders (brands, platforms, vendors).
  • Align execution with brand objectives to ensure seamless coordination across all campaign and activity timelines.
  • Participate in strategic discussions on brand initiatives, platform partnerships, and regional innovation programs.
• Ad-hoc & Innovation Initiatives
  • Quickly adapt to changing setups, new production requirements, or ad-hoc demands for Livestream & Video. 
  • Lead pilot programs to test new livestream & video formats, tools, or technologies to enhance performance and operational scalability.

Key Requirements

• Experience & Competencies
  • 5–7 years of experience in e-Commerce and/or Live Commerce, including 2-3 years in a managerial or cross-functional leadership role.
  • Proven track record of leading diverse teams in production, creative, and commercial areas for livestream and video.
  • Strong understanding of livestream ecosystems, e-commerce platforms (TikTok, Shopee, Lazada), and content-performance metrics.
  • Excellent project management, organizational, and stakeholder management skills.
  • Data-driven mindset with the ability to interpret performance metrics and turn them into actionable strategies.
  • Exceptional problem-solving and decision-making skills under tight deadlines and changing requirements.
• Personal Attributes
  • Highly adaptable, able to work effectively in ad-hoc or fast-changing setups.
  • Collaborative leader with a growth mindset, skilled at inspiring and developing cross-functional teams.
  • Strategic thinker with strong business acumen and ownership over results.
  • Fluent in English

What we offer

• Excellent and competitive compensation package 
• Professional and open international working environment – culturally integrating the best of all cultures to take the best of each and ensure we build an energetic, commercial, and fun working atmosphere. 
• You are one of the pioneers of a new and cutting edge Intrepid product underpinned by strong tech. You have a key position in the Intrepid Insights team working on a unique product solving complex data challenges.
• Ample opportunity for personal and professional development, both on the job and through regular training (Ecommerce topics, technical skills, soft skills and leadership training) made available on our proprietary learning platform Intrepid University
• You will work with many brilliant co-workers who are movers and shakers of the industry, as well as with leading brand and ecosystem partners across all categories to shape their presence across all ecommerce platforms in the years to come, and will have a broad view on the latest developments in the South East Asian e-commerce ecosystem

Note: We will not be accepting any unsolicited resumes or CVs from headhunting or recruitment agencies at this point. Any CVs or profiles shared with us will not be entertained, and in the event of dispute, Intrepid will not be liable for any material compensation to third parties