Assistant - HR Outsourcing Services

1 week ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Talentnet Careers Full time

Role Objectives:

The HR Outsourcing Assistant will be responsible for managing activities related to clients and contractors contain Onboarding, Offboarding, Labor management, Payroll Processing, Consultancy.

This role will work closely with clients and contractors under closed supervision to provide services with high quality and in a timely manner.

Responsibilities

1. Financial Goal Achievement:

  • Be responsible for achieving individual financial targets
  • Support the team to achieve team's target
  • Follow up payment of clients, and to contractors on a regular basis

2. HR Outsourcing Services Process

a.

Outsourcing Services Delivery:

  • Assist all activities related to the contractors, including but not limited to Onboarding and Off Boarding process, Labor Management, Payroll Processing, Consultancy, PIT finalization
  • Arrange Annual Health Check for contractors
  • Issue monthly invoices on time
  • Visit clients to get the inquiries and information if required

b.
Internal Coordination:

  • Liaise with related teams to ensure alignment in working processes
  • Work closely with related teams to ensure that data is accurately integrated into outsourcing processing

c.
Regulatory Compliance:

  • Implement recruitment activities in compliance with company policies, working process, procedures, laws regulations, preventing compliance risks
  • Support audits by providing accurate records and thorough explanations of procedures (if being required)

3. Client Consultation & Support

  • Answer inquiries from clients, contractors in timely manner
  • Contact relevant internal departments for special requests from clients, contractors
  • Build and maintain relationships with clients, contractors and provide high-quality service
  • Consult clients on labor-related regulations and assist them in understanding relevant documents and processes (if any)

Requirements:

  • Bachelor's degree graduated from University/College (preferably Human resources, Business Administration, Economics, Law).
  • Minimum 1 year of working experienced in C&B
  • Relevant certifications to Payroll processing (nice to have)
  • Good English communication.
  • The ideal candidate possesses a Growth mindset, demonstrating a proactive approach to learning and improvement. S/he is resilient, open to feedback, and continuously seek opportunities to innovate and drive personal and team development.
  • The ideal candidate embraces a One-Team mindset, prioritizing collaboration and unity across all departments. S/he fosters a culture of teamwork, mutual respect, and shared goals, ensuring that the success of the organization is achieved collectively.
  • General competencies: HRM Overview Knowledge, Product/ Solutions Knowledge, Client Management, Project Management, Operation Management, Problem Solving & Decision Making, HRM Overview Knowledge​
  • G-local Competencies: Business Knowledge, Insights, Strategies and Solutions, Industry knowledge, English (CEFR Global Scale)​
  • Functional competencies: Knowledge of Labor Code & Insurance Law, Knowledge of Personal Income Tax (PIT), Producing the Payroll services.

Location:
STAR Building - 33 Mac Dinh Chi Street, Sai Gon Ward (District 1), HCMC.

Working time:
Monday to Friday (9h00 - 18h00).

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