Supervisor, Customer Service and Support

2 weeks ago

Haiphong, Haiphong, Vietnam APL Logistics Full time ₫5,000,000 - ₫15,000,000 per year

This position is responsible for delivering APLL commitment to key customers, meeting day to day operations requirements of the customers. The position manages a team of over 7 Customer Service Representatives to achieve excellent customer service satisfaction through defined and agreed processes. He/she participates in organizing vendor seminar program (VSP) to ensure vendors understand and acknowledge customers' requirements and standard. He/she supports the implementation of Vendors Logistics Program through periodic visits and consultation to vendors to ensure vendors understand and acknowledge customer requirements and standards. The position helps to coach; train; develop customer service representatives to ensure they are qualified to handle customers' logistics requirements.

  • Customer Service Supervisor

    2 weeks ago

    Haiphong, Haiphong, Vietnam SGS Full time ₫10,000,000 - ₫20,000,000 per year

    Company Description We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for quality and integrity. Our 93,000 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world. Job Description Overall management and...

  • Supervisor, Customer Service and Support

    2 weeks ago

    Haiphong, Haiphong, Vietnam APL Logistics Vietnam Company Limited Full time ₫1,200,000 - ₫2,400,000 per year

    Mô tả công việc:(Mức lương: Thỏa thuận)Operational ExcellenceActive participate in implementation or Business Review with Existing or New customers to deliver Operational Excellence assurance and drive business growth/success.Continuously identify service gaps, make recommendations, and implement solutions to enhance customer...

  • Senior Specialist – Customer Care

    2 weeks ago

    Haiphong, Haiphong, Vietnam FOUR SEASON LOGISTICS CORP Full time ₫8,000,000 - ₫12,000,000 per year

    Job Responsibilities:Handle customer communications and ensure smooth shipment operations.Manage the end-to-end export process: booking, confirmation, transportation coordination, cargo inspection, customs declaration, and documentation.Accurately and promptly update data into company systems.Support the sales team in developing and maintaining potential...

  • Shared Services Manager

    3 days ago

    Haiphong, Haiphong, Vietnam Damen Schelde Naval Shipbuilding Full time $40,000 - $100,000 per year

    We offer you an Ocean of Possibilities. Join our family.About Damen Song Cam ShipyardDamen Song Cam is a joint venture between Damen Shipyards Group (Netherlands) and Song Cam Shipyard (Vietnam), located in Hai Phong. As a strategic production hub, we deliver around 40 vessels per year to clients around the world.This position is part of our growing Shared...

  • Field Service Engineer

    2 weeks ago

    Haiphong, Haiphong, Vietnam Công Ty Cổ Phần Kingbee Full time ₫48,000,000 - ₫585,816,000 per year

    Field Service Engineer (electrical, control systems)Workplace: Damen Song Cam Shipyard – Hoang Dong Commune, Thuy Nguyen District, Hai Phong CityWorking time: Flexible working hoursJob Description:-Working on a client project for a Finnish corporation that specializes in providing high-technology systems and solutions to customers worldwide in the maritime...

  • Operational support coordinator

    5 days ago

    Haiphong, Haiphong, Vietnam Damen Schelde Naval Shipbuilding Full time $300,000 - $450,000 per year

    We offer you an Ocean of Possibilities. Join our family.About us The goal of Damen Song Cam is to develop, design and construct a portfolio of tugboats, and high-speed crafts in the most effective and efficient manner. Primarily based on standardized & smart-customized designs. Damen Song Cam is fulfilling current and developing market demands, with...

  • Universal Banking Officer

    2 weeks ago

    Haiphong, Haiphong, Vietnam Techcombank Full time ₫40,000,000 - ₫80,000,000 per year

    14 Oct 2025Universal Banking Officer Category: Retail Banking GroupJob Type:Facility: Retail BankingJob PurposeThe job holder responsible for: Ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.Ensure compliance and minimizes risks when processing...

  • Universal Banking Officer

    3 days ago

    Haiphong, Haiphong, Vietnam Techcombank Full time ₫15,000,000 - ₫30,000,000 per year

    14 Nov 2025Universal Banking Officer Category: Retail Banking GroupJob Type:Facility: Retail BankingJob PurposeThe job holder responsible for: Ensure to advise and provide personal financial products and services in accordance with customer needs, in order to bring the best experience to customers.Ensure compliance and minimizes risks when processing...

  • Sales Coordinator

    1 week ago

    Haiphong, Haiphong, Vietnam ZIM Full time ₫5,000,000 - ₫15,000,000 per year

    Sales SupportSending rate requests/rate filing requests/free time to commercial teams Create quotations in the system, send/update quotations to customers according to avoid the manifest correctors.Update schedules/services changes to customersReceive phone calls & reply emails when Sales are out of office.Checking the spaces/Equipment Update the booking/EQ...

  • Sales Staff

    2 weeks ago

    Haiphong, Haiphong, Vietnam Khách Sạn Roygent Parks Hải Phòng Full time ₫6,000,000 - ₫12,000,000 per year

    Mô tả công việc:(Mức lương: Thỏa thuận)Sales activitiesUnderstand the sales team's numerical targets and KPI (1 year, 6 months, 3 months, 1 month, 1 week, 1 day) to achieve the company's annual budget indicated by the manager.Implement action plans based on KPI.Develop new customers, make appointments, conduct business negotiations, provide...