Merchant Partnership Manager

18 hours ago

Ho Chi Minh City, Ho Chi Minh, Vietnam Got It Full time

Report to: Senior Commercial Director

I. Company Overview

Dayone
 is the parent company of 
Got It
and 
Scan It
and Dayone has joined hands with SEA's Loyalty leader to launch a new Loyalty platform 
Buzz It
(2024).

Established in 2015, 
Got It
 is the original, largest, and most trusted digital voucher, loyalty, and gifting solutions platform in Vietnam. Got It distributes well over one million vouchers monthly on behalf of its thousands of clients. Digitalizing gift solutions to meet diverse needs: attractive campaigns, partner gifts, agent compensation, client acquisition, promotional gifts, employee care,…

Scan It
 brings OCR and EKYC technology to the forefront of branding and marketing, enabling clients to promote and grow their customer base, manage their loyalty platforms, and drive sales. Scan It makes consumer shopping rewarding and fun, whilst growing customer loyalty.

Buzz It
 is a comprehensive loyalty platform with customization capabilities to meet diverse needs of businesses. Buzz It brings an end-to-end solutions from developing the front end, building specific loyalty programs, to integrating systems and delivering Got It gifts and Scan It campaigns.

II. What you need to do

  • Act as the primary point of contact between Got It and key strategic partners, ensuring alignment, collaboration, and long-term relationship success.
  • Build strong, win-win partnerships with leading brands, driving sustainable value for both sides.
  • Negotiate and finalize partnership agreements that align with Got It's goals and market positioning.
  • Collaborate cross-functionally with internal teams (Sales, Finance, CS, Product, Legal) to ensure seamless integration and execution across commercial, operational, and service dimensions.
  • Own the performance of assigned accounts, with strong focus on ROI, disciplined execution, and effective time management.
  • Regularly evaluate partner performance, gather feedback, and coordinate improvements to product features, service quality, and processes.
  • Stay current on market trends, competitor activities, and industry shifts.
  • Proactively share insights and recommendations based on partner feedback and market analysis.

III. What you should have

  • Minimum 6 years of experience in Sales, Key Account, and Partnership Management. Preference for candidates with hands-on experience in FMCG and managing supermarket/hypermarket channels.
  • Proven experience in project management, merchant acquisition, supplier management, and government relations is a plus.
  • Product mindset with a strong ability to learn quickly and adapt to new solutions.
  • Strong business development skills, excellent at negotiation, and capable of independently driving external partnerships.
  • Ability to understand complex business needs and translate them into actionable solutions.
  • Analytical mindset with a data-driven approach to decision-making.

IV. Why you'll love working here

At Got It, we invest in people who grow with us — and foster a culture that values both personal and professional development.

  • Opportunities to learn and grow through internal training, rotation, and career advancement.
  • ESOP program – grow together and share in the company's achievements.
  • Comprehensive healthcare with Bao Viet and full statutory benefits.
  • Full gross salary during probation.
  • Annual salary review based on performance.

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