Service Work Controller

4 days ago

Hanoi, Hanoi, Vietnam FUJIFILM Business Innovation Full time $1,200,000 - $1,800,000 per year
Description
    • Daily customer call monitoring from call log in system till problem fixed
    • Get involve on checking step for new machine installation
    • Monitoring monthly maintenance, assign technician to meet target
    • Assign technician and manage them from assigning till task closed
    • Daily task report
    • Customer bad debt follow up by setting/remove note on system
    • Get approval from management for back up consumable in case needed
    • Create consumable order
    • Send quotation, monitor and confirm payment for some cases

Job requirement

  • Time management is the most, all calls usually manage 2 hours for response time then we must strictly monitor the task
  • Task managing, monitoring
  • Fast but accurate
  • Detail person
  • Ability to adapt new things
  • No need work experience, but if has knowledge on related job is advantage
  • Good at MS office application mainly in Excel
  • Good at English and Vietnamese

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