Service Project Manager
6 days ago
Company Description
Viettel Cyber Security (VCS) is a division of Viettel Group, dedicated to protecting digital infrastructures worldwide. Leveraging 100% in-house development, VCS offers a comprehensive range of cutting-edge cybersecurity solutions. VCS protects governments, large corporations, and SMEs against sophisticated cyber threats in the digital age. The company's focus is on deep research and analysis to create effective security solutions.
Role Description
This is a full-time on-site role for a Service Delivery Project Manager located in Ho Chi Minh City, Vietnam. The Service Delivery Project Manager will be responsible for overseeing the delivery of Cyber Security services and projects.
They will ensure that projects are delivered on time, within scope, and within budget while maintaining high levels of customer satisfaction and service quality.
Manage the end-to-end service delivery process for key cybersecurity projects
Collaborate closely with technical teams and clients to ensure smooth project execution
Monitor service performance, address issues, and continuously improve delivery standards
Ensure projects meet timelines, SLAs, and client expectations
Qualifications
- Bachelor's degree in Information Technology, Business Management, or related field
- Experience in Service Delivery and IT Service Management
- Strong communication and leadership skills
- Ability to lead cross-functional teams and manage client relationships
- A proactive, solution-oriented mindset
- Experience in cybersecurity or IT services is a plus
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