Senior Project Manager

Job Purpose
'- The job holder leads portfolio management by providing support in planning, coordination of financial objectives and deliverables for the portfolio of both traditional projects/initiatives implemented through Waterfall methodology and customer journey digitization initiatives implemented through Agile methodology.

• The job holder collaborates with cross-functional teams and other divisions in the company to ensure operational consistency across company initiatives in tracking and governing progress, managing resources and communicating with stakeholders.

Key Accountabilities (1)

• Operations Support and Governance
• Design the operational process across the initiative lifecycle to ensure standartized approach across all type of initiatives/projects.
• Update operational processes on a regular basis and facilitate the set up of new initiatives and tribes in accordance with required standards.
• Support the development of tools/templates and guide initiative teams on how to fill in and update initiative progress on the tools/templates created.
• Apply and maintain tools/templates used to track and report across the portfolio of transformation initiatives (Foundational and Agile), define monitoring tools/templates and customize as needed.
• Provide logistics support head of division and the team, CEO workshops, governance meetings, and be the contact point for building the Agile working environment.
• Consolidate and prepare progress reports for BOM, BOD and related committees timely and accurately.

Key Accountabilities (2)

• Resource Management
• Collaborate with stakeholders in Business Units / Divisions to identify high level resource planning requirements to ensure optimal resource utilization.
• Track and control resource usage efficiency to ensure sufficiency for all units in division and for company initiatives within approved plan.

Key Accountabilities (3)

• Portfolio Management
• Work with transformation initiative leads and teams to understand progress of their assigned portfolio and track the accuracy of inputs for tools.
• Work with initiative leads to change initiative status and solve problems as required, report key challenges, track progress, recognize financial values and manage use of monitoring tools.
• Proactively guide initiative teams, Business Units and Divisions for effective cross-functional collaboration.
• Control quality and compliance of initiatives with required standards.
• Escalate issues or risks of potential impact on performance via portfolio reporting to Sponsors / STEERCO / TECO committees to facilitate the decision making process.
• Support to develop Early Warning System (EWS).

Key Relationships - Direct Manager
Head of IT Governance

Key Relationships - Direct Reports
Key Relationships - Internal Stakeholders
Departments in company

Key Relationships - External Stakeholders
Technology provider/vendor, security partner, professional communities,...

Success Profile - Qualification and Experiences

• At least 12 years of project or program management experience in Waterfall or Agile methodologies
• Project or program management experience in a finance or technology organization including product development, performance management, IT project implementation
• Demonstrated experience working in a transformation office to drive a large organization-wide transformation program
• Strong experience in performance tracking and management including operating rhythm of performance reviews
• Strong knowledge and experience in blending traditional project management principles and practices with an Agile development approach in the right proportions to fit large, complex, mission-critical, enterprise-level projects
• Bachelor's or Master's degree in Technology, Business, Banking and Finance or relevant discipline
• Project management certification in PMP, PgMP will be advantageous