group leader

6 days ago

Da Nang, Da Nang, Vietnam Công Ty TNHH Aeon Việt Nam Full time ₫5,000,000 - ₫15,000,000 per year

Mô tả công việc:

(Mức lương: Thỏa thuận)

Ensure services available at the supermarket including gift wrapping, return, membership application, VAT invoice issuance

  1. Customer service

  2. Manpower management

  3. Rules and Regulations

  4. Other duties

  5. Customer service

  6. Make sure money, promotional goods, promotion gift are used properly and for right purposes.
  7. Brief all subordinates about promotion schemes to ensure clear understanding and proper execution.
  8. Directly resolve/ support subordinates to resolve any arising issues locker electronic, VAT invoices, complaint and customer point scheme.
  9. Daily check and ensure all working tools and equipment of the section are adequate and in good conditions.
  10. Instruct subordinate how to use working tools and equipment
  11. Directly resolve /Support subordinates to resolve customers' complaints.
  12. Make all kinds of section's reports upon request by Division Leader/Store Manager.
  13. Manpower management
  14. Plan and prepare duty roster, shift plan and assign subordinates on duty.
  15. Ensure sufficient Customer Service manpower during business in ad-hoc situations
  16. Ensure General Staff's attendance and attire.
  17. Be responsible for General Staff's performance.
  18. Identify and reduce unnecessary tasks to increase staff productivity.
  19. Regularly train and motivate subordinates in daily works.
  20. Build and promote teamwork spirit.
  21. Build and promote teamwork spirit.
  22. Build and promote teamwork spirit.
  23. Check, monitor, remind and guide General Staff to follow the rules and regulations.
  24. Other duties
  25. Support other departments as necessary.
  26. Other tasks or responsibilities as assigned by Division Leader and Store Manager.

Chức vụ: Nhân Viên/Chuyên Viên

Hình thức làm việc: Toàn thời gian

Quyền lợi được hưởng:

Quyền lợi

  • Monthly bonus based on revenue
  • 13th month bonus & MBO
  • Health care insurance
  • Full salary social insurance
  • Participate in senior management training programs
  • Annual promotion basic

Yêu cầu bằng cấp (tối thiểu): Trung cấp

Yêu cầu công việc:

Yêu cầu ứng viên

  • University/College degree.
  • Minimum 1 year related experience is required

Kỹ năng ưu tiên

  • Good communication, problem solving and leadership skill.
  • Have a polite and friendly attitude.
  • Have customer service mindset.
  • Teamwork skill: Actively promote team work.
  • Fluent English speaking & writing is a plus.
  • Be able to work at shift & on Public holidays.
  • Have ability to relocate to other Stores as per Company's assignment is a plus.

Yêu cầu giới tính: Nữ

Ngành nghề: Dịch Vụ Khách Hàng,Khách Sạn,Nhà Hàng - F&B

Trung cấp

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