Program Operation Executive
6 days ago
Job Description
- Program Design & Execution: Support the design, setup, and launch of specialized marketing programs to drive platform growth, engagement, and conversion among sellers and buyers.
- Performance Analysis: Track and analyze program performance using key metrics and user feedback to generate insights and recommend data-driven optimizations.
- Cross-Functional Collaboration: Coordinate closely with Product, Operations, Marketing, and Finance teams to ensure seamless program execution, backend setup, and internal alignment.
- Operational Support: Manage day-to-day program operations, including accurate configuration, onboarding flows, and campaign readiness, to ensure smooth delivery.
- Process Improvement: Identify bottlenecks or inefficiencies in workflows, propose solutions, and help implement scalable improvements to enhance program impact and execution speed.
- Reporting & Documentation: Maintain clear records, dashboards, and documentation for program timelines, tracking, and internal reporting as initiatives evolve.
Requirements
- 1 year experience in e-commerce, business operations
- Skills in Excel/Sheets, portal management
- Strong attention to detail, organized, and able to manage timelines
- Clear communicator and collaborative mindset
- Eagerness to learn fast and take initiative
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