Assistant Customer Care

Title: *Assistant Customer CareLocation:Ho Chi Minh, VN, VNGlobal Business Unit: HECJob Function: Client and Customer ServicesRequisition Number: 218434DescriptionMô tả công việcNhận và nhập đơn hàng chính xác vào hệ thốngGiải đáp các yêu cầu, thắc mắc của khách hàngTiếp nhận và phối hợp với các phòng ban...

Location:Tan Binh District, HCMCWorking Hours:44 hours/week (rotational shifts), 1.5 days off weeklyReports to:Vietnam Operations ManagerPURPOSE AND SCOPE OF ROLEThe English Care Executive role is to manage customer expectations, to ensure that all problems / questions of the ESP clients are quickly and proactively resolved and to assist the Operations...

**AsiaFinance Group** is a fast-growing group of fintech companies operating in developing economies mainly in Asia. Its core activities are in consumer lending with ambition to expand into non-performing consumer loan recovery, alternative consumer lending scoring, and other related activities. **Requirements**: - Higher education (bachelor and higher) -...

**Location**:Ho Chi Minh, VN**Job Summary** Provide "in-office" after-sales support (i.e. customer requests, orders, complaints, billing, etc.) and excellent execution of procedures, processes and guidelines **General Responsibilities** - Support superior in managing day-to-day operating expenditures against operating budgets to ensure efficient usage of...

**Mô tả công việc**: - To participate in building up and managing the deployment of Customer Centricity projects to be a leading insurer in Customer service and experience. - To implement & deploy approved/assigned Customer care programs as a part of Customer Centricity as well as monitor its deployment to achieve expected objectives. - To work with...

Location:Ho Chi Minh, VN, VNGlobal Business Unit: HECJob Function: Client and Customer ServicesRequisition Number: 218434Description:Mô tả công việcNhận và nhập đơn hàng chính xác vào hệ thốngGiải đáp các yêu cầu, thắc mắc của khách hàngTiếp nhận và phối hợp với các phòng ban khác để xử lý các yêu...

The Opportunity:We are seeking a highly motivated and customer-focused individual to join our Supply Chain team as a Customer Care Manager level. This pivotal role is responsible for ensuring seamless order fulfillment, driving satisfaction for our distributors, and contributing to operational efficiency and commercial growth. If you are passionate about...

Do you have a native level of Japanese and excellent English? Scalefast helps amazing brands develop successful Direct-to-Consumer online businesses. Our next-generation technology platform is built to optimize modern eCommerce. Our end-to-end infrastructure includes global merchant-of-record agreements, fulfillment, subscription, loyalty programs, and...

Customer Care activities: 70% - Responsible for efficient and professional daily operation of Care team, both in terms of staff performance and operational systems. - Successfully implementation HLV’s Customer Care program Build short-term and long-term plans for Care team to adapt Company target. - Plan for staff resource, staff training, functioning...

**Mô tả công việc**: (Mức lương: Thỏa thuận) - Ensure provision of a high quality services to all internal and external clients making enquiries and complaints by telephone (including inbound and pro-active calls). - Respond to all clients’ questions and requests accurately, quickly and in a professional manner. - Keep courteous, helpful and...