Chief Operation Officer

4 days ago


Hanoi, Vietnam Aloha Consulting Group Full time

Our client is a leading joint stock bank in Hanoi, Vietnam who is looking for an experienced talent to join their firm:

- Guides and directs management in the development, production, promotion, of Opportunity International products and services.
- Administers the Management Contract and ensures that all deliverables are met per the agreement.
- Examines current business process and make necessary changes so the best practices and policies are in place.
- Prepares reports on a weekly and monthly basis relating to overall status of the branch operations and whether or not objectives are being met
- Directs the preparation of short-term and long-range plans and budgets based on broad organizational goals and growth objectives in consultation with regional COO.
- Creates the structure and processes necessary to manage the organization's current activities and its projected growth.
- Maintains a sound plan of corporate organization, establishing policies to ensure adequate management development and to provide for capable management succession.
- Develops and implements procedures and controls to ensure security and accountability and accurate information flow within the organization.
- Participates in the design of hardware and software systems to assist in the smooth and efficient flow of information.
- Establishes operating policies consistent with the Chief Executive Officer's policies and objectives and ensures their execution.
- Evaluates the results of overall operations regularly and systematically and reports these results to the Chief Executive Officer.
- Ensures that the responsibilities, authorities, and accountability of all direct subordinates are defined and understood.
- Ensures that all organization activities and operations are carried out in compliance with (Country) regulations and laws governing business operations

At least 8+ years of work experience and professional leadership experience in a banking setting. Understanding of the concepts, standards and procedures relating to individual and group lending, at they pertain to micro-finance. Experience implementing microfinance products and services in a maturing market, and be able to lead creative service delivery in a sustainable manner, in areas with limited infrastructure. Knowledgeable of the principles, practices and legal issues relating to staff supervision and performance management, strategic planning and budget administration. A commitment to the development of products for economically disadvantaged clients. Demonstrated ability to: understand/analyse performance/production data to identify improvement opportunities; manage complex projects that impact operations effectively and within time and budget; ensure policies, procedures, risk parameters and guidelines of organisation are met; communicate effectively both verbally and in writing.



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