Researcher

2 weeks ago

Hà Nội, Vietnam BCI Central Full time

**About Us: Hubexo** provides cutting-edge data, insights, and software solutions to the global construction industry. Founded in Sweden in 1936, Hubexo specializes in project information, eTendering, product information, market intelligence, and specification.

With operations in more than 20 countries and a workforce of 2,500 employees, Hubexo helps its customers sell more efficiently, build sustainably, and lead the future of construction innovation.

In Vietnam, Hubexo operates under the legal name BCI Central.

**Our Values**:

- Dream big - Embrace ambitious goals and strive to exceed expectations, every day.
- Thrive together - Collaborate, communicate, and celebrate success.
- Own it - Take ownership of your work and empower yourself to make a difference.
- Do the right thing - Stand firm in your values and let integrity guide your actions at every turn.

**About the role**:
**Responsibilities**:

- Collate and disseminate construction project information from newspapers, councils, online, tenders and other varied sources.
- Gather and qualify information through outbound calls to contacts within the building and construction industry.
- Update and ensure ongoing validity and quality of leads and projects through recall system.
- Database management
- Achieving quantitative and qualitative goals as set.
- Handle inbound client enquiries within given time frames.
- Collaborate with the APAC managers and staff to support data alignment and research improvement goals across the region.
- Provide ad-hoc mentoring of new staff when required.
- Support other products other products, platforms and Hubexo events through ad-hoc assigned tasks.
- Building relationships with stakeholders and construction professionals (industry informants).
- Uphold Hubexo philosophies, values and guiding principles.

**Minimum Qualifications**:

- A graduate of any four-year course, preferably in Bachelor of Arts-related studies
- Must be open to a probationary contract, which includes a structured 1-4 week training program focused on performance, attendance, and adaptability
- **High-level English proficiency (written & verbal)**:

- Must be comfortable making outbound calls
- Hard-working and has the ability to multi-task
- Experience in customer service or research is an advantage
- Must be willing to work in a hybrid arrangement (combination of office and remote work)

Pay: 5,000,000₫ - 10,000,000₫ per month

Ability to commute/relocate:

- Hanoi: Reliably commute or planning to relocate before starting work (preferred)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

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