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(Assistant) Executive

2 weeks ago

Hanoi, Vietnam PERSOLKELLY Vietnam Full time

**Job description**:
**Client Service**:

- **To review renewal list for timely reminders to clients**
- **To offer renewal quotations and new quotation for new clients**
- **To request Business Processing Team to issue policy, endorsement, issue Chinese policies and send to clients**
- **To look for new clients, approaching clients, selling insurance and taking care of clients**
- **To conduct non-life insurance seminars for both current and potential clients (explain the cover of insurance policy and claim procedure)**
- **Co-ordinate efforts of all Departments/ Divisions and work as intermediary on behalf of the Line Management(s).**
- **To organize risk management seminars for existing clients - To execute risk survey at client’s site as basis for offering quotation**

**Outstanding/Unclear Premium**:

- **To update the status of outstanding premium and follow up the overdue premium to ensure collecting premium fully and timely**

**Business Administration**:

- **To report any unusual problems to direct management**
- **Monthly & quarterly Gross Written Premium analysis report, expenses analysis report, Data checking.**

**With concerned departments**:

- **To cooperate with Corporate Claims Division / Retail Claims Division: to settle the claim smoothly for customers in compliance with the company’s procedure; to follow up any pending claim cases; to organize risk/claim management seminars, risk survey at client’s site**
- **To coordinate with Underwriting Division: to follow up with Business Processing Section for operation matters; to work closely with Underwriting Section for quotation and coverage; to cooperate with Loss Control Engineer to make risk survey at client’s site.**
- **To coordinate with other Divisions for related tasks if any.**

**Others**:

- **To update the market trends directly influenced on MSIG’s business activities;**
- **To report any unusual problems if any;**
- **To assist Line Management(s) in finishing related reports as well as some administrative assigned by MSIG Global Business Division;**
- **To execute other office work as required by the Company.**
- **Translate related documents if any - Other assigned task by Line Management(s)**

**Relationships**:

- **Corporate Direct Clients. and business partners**
- **Company’s staff and other industry peers.**

**Decision making authority**:

- **To understand and act within delegated authority given by Line Management(s).**

**REQUIREMENTS**:
**Qualifications**:

- **University Graduation**
- **Mandarin fluency**
- **Good at English**

**Skills/knowledge**:

- **Strong marketing sense.**
- **Be able to clearly understand working procedure & flow chart.**
- **Well know all insurance products and be able to explain that to clients their coverage is a plus.**
- **Be highly aware of requirements to be professional to provide high quality service to clients.**

**Experience**:

- **At least 1-2-year working experience with Marketing position.**
- **Marketing and sales background / experience is preferred.**

**Competencies**:

- **Achieve Results**
- **Build a Sustainable Future**
- **Communicate and Collaborate with Others**
- **Drive Innovation and Manage Change**
- **Empower Self and Others to Perform**
- **Focus on Customers**
- **Grow Capabilities**
- **Have Ethics and Be Compliant**

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