Technical Support

2 weeks ago

Ho Chi Minh City, Vietnam TelestarVN Full time

**OVERVIEW**

We are seeking a dedicated and knowledgeable Technical Support Specialist to join our team.

**ROLE AND RESPONSIBILITIES**
- Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases.
- Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity.
- Research, diagnose, and recommend appropriate solutions or workarounds to customers.
- Collaborate with internal teams to escalate complex issues and ensure timely resolution.
- Using our dedicated system to set up an account, and then follow-up and make sure the account is set up successfully.
- Monitor all activities by using our system.
- Guide customers through step-by-step solutions, ensuring their understanding and satisfaction.

**QUALIFICATIONS**
- Strong verbal and written skills in English.
- University/College degree in information technology, computer science or any related fields.
- Proven experience as a Tech Support Specialist or similar role.
- Familiarity with common troubleshooting tools and remote support software.
- Excellent problem-solving and analytical skills with the ability to prioritize and manage multiple tasks.
- Strong customer service orientation and the ability to communicate technical concepts to non-technical individuals effectively.
- Ability to work independently and collaboratively as part of a team.

**BENEFITS**
- Work in a dynamic and flexible environment. (no dress code, pantry full of snacks and coffee)
- Team building, Happy Hour every week.
- Social insurance and annual leave based on the Vietnam Labour Code.
- Incentive will be added based on employee’s performance.
- 13th month bonus is provided based on performance.

**WORKING TIME**
- Monday - Friday: From 13:00 - 22:00

**Salary**: 11₫ - 15₫ per month

  • IT Technical Support

    6 days ago

    Ho Chi Minh City, Vietnam telestar Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **IT Technical Support**: - **Mã tin đăng: 3475374**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng chúng...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: The Technical Support Engineer’s primary focus will be...

  • Technical Support Engineer

    7 days ago

    Ho Chi Minh City, Vietnam Daikin Việt Nam Full time

    **Phúc Lợi**: - Du Lịch - Phụ cấp - Chăm sóc sức khỏe - Đào tạo - Tăng lương - Công tác phí - Phụ cấp thâm niên - Chế độ nghỉ phép **Mô Tả Công Việc**: 1. Inquiry window: - Answer the inquiries, contact a related affiliates - Support technical inquires on HVAC products from sales or Branch Technical Support...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support System Engineer Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: - The support engineer is responsible for...

  • Clients Technical Support

    3 days ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Clients Technical Support (IT Support)**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: The support engineer is responsible for providing...

  • Clients Technical Support

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Clients Technical Support (IT Support)**: iTechWX Vietnam - Ứng Tuyển System Engineer English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 3 giờ trước **Mô Tả Công Việc**: The support engineer is responsible for providing...

  • Network Technical Support

    3 weeks ago

    Ho Chi Minh City, Vietnam Peplink Pepwave Limited Full time

    Peplink Pepwave Limited - Lim Tower 3 - 29A Nguyen Dinh Chieu Street, District 1, Ho Chi Minh- Hybrid- Posted 1 day ago- Skills: - Networking- Linux- IT Support**Job description**: **Network Technical Support** As a Network Technical Specialist for global services, your main responsibility is providing technical support to partners, strategic customers and...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam Công ty Cổ phần Daikin Air Conditioning Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) 1. Inquiry window: - Answer the inquiries, contact a related affiliates - Support technical inquires on HVAC products from sales or Branch Technical Support (product specification/ installation/ setting) 2. Support the internal special (technical) project or activity - Support special request Task...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support) - Night Shift**: iTechWX Vietnam - Ứng Tuyển IT Support English Fresher Accepted - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 6 giờ trước **Mô Tả Công Việc**: The Technical Support Engineer’s primary...

  • Technical Support Executive

    4 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Assa Abloy Việt Nam Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) **Job Description**: - Provide technical services including technical installation, trouble shootings at sites where requires - Conduct product usage training to distributors' staff, sub-distributor networks and projects customers - Support distributors' network to provide the after sales services,...

  • Technical Support Engineer

    6 days ago

    Ho Chi Minh City, Vietnam Lazada Tech Hub Full time

    **Technical Support Engineer**: Lazada Tech Hub - Ứng Tuyển System Engineer System Admin English - Đăng nhập để xem mức lương - 29A Nguyễn Đình Chiểu, Đa Kao, District 1, Ho Chi Minh- Xem bản đồ- Linh hoạt- 6 giờ trước **3 Lý Do Để Gia Nhập Công Ty**: - Macbook provided - Attractive package (up to $4000) - Flexible...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    **Technical Support Engineer (IT Support, Azure, Cloud)**: iTechWX Vietnam - Ứng Tuyển IT Support Azure Cloud - Đăng nhập để xem mức lương - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Xem bản đồ- Tại văn phòng- 4 giờ trước **Mô Tả Công Việc**: Microsoft Azure, a public cloud computing platform, is a...

  • Technical Support

    3 weeks ago

    Ho Chi Minh City, Vietnam DiCentral Vietnam Full time

    We value our employees with competitive benefit and generous paid time off packages, flexible and casual work environments, career development, recognition programs and more! - This role is an onsite opportunity. _ **As a Tech Support you will**: *** - _Resolve technical issue/errors related to Customer integration._ - _Assist customers with company...

  • Technical Support Engineer

    2 weeks ago

    Ho Chi Minh City, Vietnam công ty tnhh itechwx Full time

    Xem và nộp hồ sơ ngay **Lưu ý**: - Người tìm việc đang xem tin **Technical Support Engineer**: - **Mã tin đăng: 3396675**. Mọi thông tin liên quan tới tin tuyển dụng này là do người đăng tin đăng tải và chịu trách nhiệm. Chúng tôi luôn cố gắng để có chất lượng thông tin tốt nhất, nhưng...

  • Technical Support Specialist

    2 weeks ago

    Ho Chi Minh City, Vietnam Skedulo Vietnam Full time

    Skedulo Vietnam *** - An Phú Plaza, 117-119 Ly Chinh Thang street, Vo Thi Sau ward, District 3, Ho Chi Minh- Hybrid- Posted 11 hours ago- Skills: - English Agile System Admin **Top 3 reasons to join us**: - MacBook Pro provided - Learning & Development stipend: $125 per year - Medical Benefits for Employees, Spouses & Children **Job description**: -...

  • Technical Support Engineer

    4 weeks ago

    Ho Chi Minh City, Vietnam iTechWX Vietnam Full time

    iTechWX Vietnam - Opal Tower, 92 Nguyen Huu Canh, Ward 22, Binh Thanh, Ho Chi Minh- Fresher Accepted- At office- Posted 8 hours ago- Skills: - IT Support- Cloud- Azure**Job description**: Microsoft Azure, a public cloud computing platform, is a growing collection of integrated cloud services that includes analytics, computing, database, mobile, networking,...

  • Technical Support Manager

    4 weeks ago

    Ho Chi Minh City, Vietnam DFO Global Performance Commerce Limited Full time

    **GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

  • Technical Support Manager

    2 weeks ago

    Ho Chi Minh City, Vietnam DFO Global Performance Commerce Limited Full time

    **GPC **is on a mission to deliver superior eCommerce software and we need people that love: - Software - Technology - eCommerce **GPC **is global in operations, culture, and language with offices in New Jersey, San Diego, Vancouver, Mexico City, Sao Paulo, The Hague, Hong Kong, Ho Chi Minh, Manila and Brisbane. SUMMARY: GPC has an immediate opening for a...

  • Technical Support Specialist

    3 weeks ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Telestar Full time

    **Mô tả công việc**: (Mức lương: 11 - 16 triệu VNĐ) - Diagnose and resolve technical problems by gathering information, analyzing symptoms, and utilizing available resources and knowledge bases. - Analyze, troubleshoot, and resolve technical issues related to hardware, software, and network connectivity. - Research, diagnose, and recommend...

  • Technical Support Engineer

    2 days ago

    Ho Chi Minh City, Vietnam Công Ty TNHH Itechwx Full time

    **Mô tả công việc**: (Mức lương: Thỏa thuận) Represent Microsoft and communicate with Microsoft customers. Manage relationships with multiple customers, partners and collaborate with business contacts within Microsoft. Use standard processes, implement existing diagnosis methods, solutions/workarounds to effectively deal with customer and...