Senior QA Executive

**Top 3 reasons to join us**:

- Positive work environment, support & determination
- Very attractive salary & benefits
- Development opportunities & improve a quality life

**Job description**:
** Primary Objectives**
- Build and execute test cases, functional tests, performance, security tests and automated tests using appropriate testing tools.
- Ensure that all products and services meet the standard of quality including utility and warranty objectives established at HSC.
- Work closely with development team, internal users, suppliers, and other IT teams to ensure the value created through the strong and effective testing processes

** Main responsibilities**
- Define, document, and manage the testing processes and procedures to ensure reliability and compliance with standards.
- Develop testing programs that address areas such as database impacts, software scenarios, regression testing, negative testing, error or bug retests, or usability.
- Design and manage test plans, scenarios, scripts, or procedures.
- Manage and conduct all testing processes including UAT, OAT and SAT.
- Ensure that the testing environment is qualified compared to the production environment.
- Create or maintain databases of known test defects.
- Conduct historical analyses of test results.
- Monitor performance program to ensure efficient and problem-free operations.
- Identify, analyze, and document problems with program function, output, online screen, or content.
- Act as key point of contact for all QA aspects of releases, providing QA services and coordinating QA resources internally and externally.
- Lead and mentor QA team members, as well as manage outside contract testers.
- Plan test schedules or strategies in accordance with project scope or delivery dates.
- Collaborate with field staff to evaluate or diagnose problems and recommend possible solutions.
- Manage Incident Management process and communicate resolutions with stakeholders.
- Manage Release and Deploy process to ensure quality of the release on production environment.
- As a single point contact of user to fulfill the requests, inform directly to line manager and team for solution
- Collect data and provide the performance report for all related ITIL processes weekly.
- Assist the Service Manager in driving Service management best-practice and ITIL process standardization.

**Your skills and experience**:
** 1. Educational level**
- Bachelor’s (or above) degree in the field of computer science or information systems.

** 2. Knowledge & Experiences**
- At least 3-5 years’ experience in software development and/or systems management.
- Demonstrated experience developing and executing test cases, scripts, plans and procedures to support various development methodologies.
- Familiarity with entire software development life cycle and test cycles (Unit, Regression, Functional, Systems, Stress & Scale, Smoke & Sanity).
- Understanding existing QA best practices and methodologies to design, implement and automate processes.
- Experience in using software testing tools (e.g. Selenium, Jira, TestRail...) and automation testing tools.
- Having ITIL certificates or working on ITIL processes is preferred.
- Prior success using a metric-driven approach and closed-loop feedback to improve software deliverables and improve predictability and reliability of releases

** 3. Technical Skills**
- Ability to conduct and direct research into IT issues and products as required.
- Proven analytical, evaluative, and problem-solving abilities.
- Detailed and effective written communication skills for documenting the features tested and bugs found.
- Proven automation testing, with API and web UI with various programming languages.
- Proven performance and security testing, with detailed scenarios definition and knowledge, evaluate system performance health

** 4. Soft Skills**
- Good written and oral communication skills.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Detail oriented, extremely responsive, and able to prioritize many tasks.
- Self-motivated, and work well independently and with others.

**Why you'll love working here**:
**Primary benefits**:

- Attractive KPI Bonus annual
- Review Salary and performance annual
- 16+ Annual Leaves, 5 sick leaves, 1 day off birthday
- Full Social Insurance, Annual Medical Check
- up, Health insurance
- Team Building and company activities: Year
- end Party, New-year Party, Company trip, Charity activities
- Learning workshops: e-learning, English courses, career development training programs
- Sports clubs: gym, yoga, running, football, tennis, badminton