Customer Service

3 days ago


Thành phố Hồ Chí Minh, Vietnam Bellsystem24 VietNam Full time

**Mô tả công việc**:
(Mức lương: 8 - 10 triệu VNĐ)
**1. Position: Customer Service Agent**

**Responsibilities**:

- Handle table reservations, order requests, and customer complaints via hotline (Vietnamese & English).

- Respond to customer messages, comments, and booking requests on social channels (Facebook, Zalo OA).

- Provide accurate information and ensure high-quality service in every interaction.

- Escalate cases to higher levels when needed.

**2. Position: Senior Customer Service Agent**

**Responsibilities**:

- All duties of Customer Service Agent.

- Support shift management and act as backup for the Supervisor when required.

- Prepare reports as requested by management.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- **Starting income: 8.5 - 10.5 million VND**

- Provided with full working equipment.

- Comprehensive service & skills training.

- Insurance, public holiday leave, annual leave (for official employees).

- Engagement activities: teambuilding, CSR, sports, birthdays, company trip.

- Clear advancement opportunities.

**Yêu cầu bằng cấp (tối thiểu)**: Trung học phổ thông

**Yêu cầu công việc**:
**Requirements**:

- High school graduate or higher.

- Good English communication skills.

- Proficient in MS Office.

- Clear and pleasant voice; no strong regional accent.

- Strong work ethic, punctuality, willingness to learn, attention to detail.

- Able to work on weekends.

**Yêu cầu giới tính**: Nam

**Ngành nghề**: Dịch Vụ Khách Hàng

Trung học phổ thông
Dưới 1 năm


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