Customer Service

**Responsibilities**: ▪Answer customer enquiries and resolve customer issues in an efficient and timely manner ▪Help customers with issues related to the service, troubleshoot on the customer's behalf and solve the customer's problems to the best of your ability ▪Responding to customer complaints and implementing customer retention strategies in...

**Main responsibilities** - Present, promote and sell services to prospective customers to meet individual monthly targets. - Collaborate with the Customer service staff/Sales Admin to complete orders as the company's procedure (This task will be trained later). - Maintain customer relationships. - Manage customer data and orders on CRM. - Provide regular,...

**About One IBC**: With a work force of 120 employees, One IBC has established a strong presence in the region with six offices in Lithuania, the USA, Singapore, HongKong, Vietnam, and Dubai(UAE), and we continue to expand our geographical reach through regional partner ships. One IBC provides an integrated suite of services, including Business Formation...

GENERAL DESCRIPTION: This position is responsible for addressing customer requirements and expectations by providing products and service information, resolving products and service problems as well as providing corrective action plans. This will include but not limited to all customer requirements agreed in SOP & KPI. The individual will also be required as...

GENERAL DESCRIPTION: This position is responsible for addressing customer requirements and expectations by providing products and service information, resolving products and service problems as well as providing corrective action plans. This will include but not limited to all customer requirements agreed in SOP & KPI. The individual will also be required as...

**Customer Service Operations** - Develop and implement customer service policies, procedures, and standards to enhance user/driver experience. - Monitor key performance indicators (KPIs) such as response time, first contact resolution (FCR), and customer satisfaction (CSAT). - Work closely with cross-functional teams (Operations, Business Development, Tech)...

Hồ Chí Minh Full-time **What you will do**: - Team Leadership & Coordination: Lead and manage the Customer Service team, ensuring efficient daily operations and exceptional service delivery; - Hiring & Training: Recruit, onboard, and train team members to build a high-performing CS team; - Performance Management: Monitor team and individual performance...

**Main Responsibilities** - Provide quality customer service in accordance to set KPIs and service standards. - Accept bookings & orders placed by customers. - Keep up to date with the latest product, marketing and service information for the delivery of service to customers. - Demonstrate good telephone etiquette when dealing with both internal and external...

**Mô tả công việc**: (Mức lương: Thỏa thuận) Customer Service Executive: - Handling customer complaints related to Careplus products and services - Caring, supporting customers & contributing to improving service quality at the Clinic - Mastering the operation process, understanding Careplus products and services - Understand the marketing...

**Company Description** Eurofins Scientific through its subsidiaries is a world leader in food, environment, pharmaceutical and cosmetic product testing, discovery pharmacology, forensics, advanced material sciences, and in agroscience Contract Research services. It is also one of the global independent market leaders in genomics and in the support of...