Head of Human Resource of Clinics

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**HEAD OF HUMAN RESOURCE OF CLINICS**:
Ứng tuyển ngay
Vị trí TP. HCM
Lương Thỏa thuận
Phòng ban Human Resource
Loại hình Full time

**JOB DESCRIPTION**:

- Head of Human Resource in a senior leadership position to steer the Clinics toward a preferred employer status in the industry.
- The Head of Human Resource of Clinics is expected to build strategies that help the Clinics’ organization implement standardization and operational efficiencies in line with a lean management system, developing sustainable policies and empowering the workforce with a working environment that fits the Culture of high-performance and market leadership.

**JOB RESPONSIBILITIES**:

- Lead on embedding our new People System, acting as a system administrator, and making sure that we are making the best use of it and that colleagues are confident in using it.
- Develop data reporting and metrics to drive strategic data insights for the organization, including the development of SLAs and monthly, quarterly, and annual KPIs.
- Support the HR managers and Business Partners to promote a culture of evidence-based decision-making and data awareness. This includes regularly presenting data and analysis to the Senior Leadership Team.
- Manage aspects of the People budget, including regular reforecasting, and managing vendor relationships to ensure the Company obtains maximum value for money and high-quality service delivery.
- Contribute to the development and delivery of the overall People Strategy and deliver projects identified as key enablers to the overall People and organization strategy.
- Work collaboratively with colleagues on the People leadership team on strategic projects and people-focused initiatives
- Support and enable a culture of continuous improvement within the People team.
- Manage the creation and maintenance of process maps and standard operating procedures, ensuring they are regularly updated, fit for purpose, and compliant.
- Lead initiatives that develop the People team’s service proposition, including ensuring that the HR managers and Business Partners deliver effective and high-quality administration, promoting a positive culture of self-service, and developing a service that meets the current and future needs of colleagues.
- Work collaboratively with Talent Acquisition and other stakeholders across the Company to ensure that all new recruits receive a smooth and effective induction and feel supported throughout the employee lifecycle.
- Maintain a full suite of policies and user guides and increase accessibility to drive consistency, clarity, and accountability within the organization.
- Act as a technical expert on the Management Team to ensure effective planning, protection, and optimization of the Company’s information assets, balancing risk with ongoing business effectiveness and ensuring the Company continues to thrive in business compliantly.
- Support and advise the HR managers with parental leave, flexible working, or/and any other queries that have an impact on payroll.
- Build and nurture effective working relationships with key operational partners of the People team e.g., Finance, Strategy, and Information teams.
- Work on strategic projects cross-functionally in a collaborative way, ensuring excellent service delivery.

**EXPERIENCE & SKILLS REQUIREMENTS**:

- Prior experience working in a Medical Corporation, Hospital, or Clinic is required.
- 10 - 15 years of people operations and management experience is preferred.
- Experience leading organizational change.
- Ability to negotiate with, influence, and manage multiple stakeholders to bring transactions, policies, and projects to a successful close.
- Ability to provide strategic thought leadership at all levels, bringing to bear a confluence of business acumen and analytical skills.
- Having the humility to learn and collaborate with stakeholders, team members and be a team player at every level of the organization.
- Strong interpersonal skills oriented to effective verbal and written communication, problem-solving, decision-making, and assertiveness.
- Intangible skills include sound judgment, intuition, integrity, and an ability to adapt to/embrace challenging and ambiguous situations.
- Proven ability to serve as a trusted advisor with a history of building trust with others.
- Openness to experience.
- Excellent Vietnamese and English communication skills (written and verbal).

**EDUCATION REQUIREMENTS**:

- Bachelor’s degree in Business, Finance, or Human Resources.