Director, Operational Risk Management
23 hours ago
21 Aug 2025
**Director, Operational Risk Management**:
- Category: Risk Management Division
- Job Type:
- Facility: Risk Management
**Job Purpose**:
- Control compliance and operational risks with products and services in corporate customer segment, ensuring compliance with Techcombank, protecting the legitimate rights and interests of the Bank and customers. - Identify, advise and support Head of Compliance and Operational Risk and Head of Division in evaluating and effectively controlling compliance and operational risks arising from business operations in the Division - Orient, guide and control the work of the members in the department to ensure effective operation.
**Key Accountabilities (1)**:
**Operational Risk Management**:
- The focal point to receive and implement policies, tools, and procedures for operating risk management in the Division according to the TCB's Operational Risk Management Framework
- Design and propose necessary guidelines and tools to effectively implement operational risk management for the incharge Division.
- Implement operational risk assessment activities, handle incidents and operational risk issues in the Division and propose/monitor preventive and remedial measure
- Manage and control the list of risk factors that have been identified in the Division under approval limit/threshol
- Coordinate with stakeholders in controlling the operational risk portfolio of incharge Customer segment
**Key Accountabilities (2)**:
**PEOPLE MANAGEMEN**
- Oversee human resources planning and execution (headcount và costs) of their function/ sub
- functio
- Attract, onboard and retain the right talents for a high
- performing tea
- Establish and communicate sub
- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting lin
- Manage sub
- function/ function performance và provide feedback regularly (following the annual performance management cycle
- Define team’s capability requirements and enable team member’s professional and personal development through capability assessment, training, coaching và feedback, mentoring, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals - Responsible for developing talents within the function/ sub
- functio
- Act as a role model and promote corporate culture at function/ sub
- function level - Understand và communicate relevant HR offerings to team members.
**Key Accountabilities (3)**:
Other responsibilities:
- Support and conduct training, communication on compliance and operati
- Other duties as assigned by Head of Compliance and Operational Risk
**Success Profile - Qualification and Experiences**:
**Qualification**:
- University degree with major in economics, finance, banking, accounting or auditing, law
- Master degree or higher is preferred English proficiency: Level 4 (TOEIC 700 or equivalent)
- 12 years of experience in the field of legal advice, compliance and/or risk control of banking activitie
- 6 years of management experience;
- Profound knowledge about products/services applied for corporate customers in banking industr
- Profound knowledge about policies/procedures applied for customers under management in Techcombank is preferred
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