Director, Technology and Digital Risk Management

19 Aug 2025

**Director, Technology and Digital Risk Management**:

- Category: Risk Management Division
- Job Type:

- Facility: Risk Management

**Job Purpose**:
1. Direct, manage and monitor TDRM, ensuring technology and digital risks are managed and mitigated within risk limit
2. Plan, develop, implement and monitor TDRM programs, projects and core activities
3. Develop, monitor and ensure that the policies, standards, regulations, procedures and methodologies of TDRM are consistently implemented.
4. Be independent expert/ consultant to the bank leaders/committees related to Technology và Digital innovation and implementation
5. Support in investigation of cyber digital risk incidents and recommend solution/action to mitigate and manage risks
6. Develop TDRM capabilities and improve bankwide TDRM awareness and culture

**Key Accountabilities (1)**:

- Direct, manage and monitor TDRM
- Plan, develop, implement and monitor TDRM programs, projects and core activities to ensure technology and digital risks are managed effectively and efficiently
- Develop, monitor and ensure that the policies, standards, regulations, procedures and methodologies of TDRM are consistently implemented.
- Develop and enrich the technology and digital risk taxonomies and predefine controls for respective risks
- Collect, consolidate, analyze, manage TDRM data; develop dashboard and KRI to monitor technology and digital risks and forecast risk trends; and propose early actions to ensure technology and digital risks are managed and mitigated within acceptable level

**Key Accountabilities (2)**:

- Be independent expert/ consultant to the bank leaders/committees related to Technology và Digital innovation and implementation
- Evaluate technology strategy, business process, control automation and governance and compliance
- Evaluate the effectiveness of controls and oversee and oversight the design and implementation of controls.
- Support in investigation of cyber digital risk incidents and recommend solution/action to mitigate and manage risks

Develop TDRM capabilities and improve bankwide TDRM awareness and culture
- Support other units to conduct training and communication to improve bank-wide TDRM awareness and culture.

**Key Accountabilities (3)**:

- PEOPLE MANAGEMENT
- Oversee human resources planning and execution (headcount & costs) of their function/ sub
- function
- Attract, onboard and retain the right talents for a high
- performing team
- Establish and communicate sub
- function/ function and individual KRAs/ KPIs, goals, action plan, expectations and results to reporting line
- Manage sub
- function/ function performance & provide feedback regularly (following the annual performance management cycle)
- Define team’s capability requirements and enable team member’s professional and personal development through capability assessment, training, coaching & feedback, mentoring, etc.
- Motivate and recognize team members’ contributions towards the team’s shared goals
- Responsible for developing talents within the function/ sub
- function
- Act as a role model and promote corporate culture at function/ sub
- function level
- Understand & communicate relevant HR offerings to team members.

**Success Profile - Qualification and Experiences**:

- Experience:

- At least 10 years of relevant work experience and at least 06 years of people management experience

Expertise:

- Extensive knowlegde of technology and digital risks, information systems, information security, information system review
- Extensive knowledge of banking information system landscape and banking business operation
- Understanding the TCB information systems and business operation

Qualifications:

- Having a university degree or higher on Information Technology, Information System, Information Security or equivalent
- English: TOEIC 700 or equivalent
- Having professional certification on IT risk, information security, Information system review