Operations Excellence Team Leader

4 days ago

Thành phố Hồ Chí Minh, Vietnam Công ty TNHH Onpoint Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Reporting to the Head of Supply Chain, you will be responsible for:
1. Team Leadership and Coordination:

- Oversee the Operations Excellence team, providing direction, guidance, and support to the specialists.
- Establish clear goals, KPIs, and performance metrics for the team to ensure alignment with the organization's objectives.
- Foster a collaborative work environment and encourage cross-functional engagement among the team and other departments.

2. Strategic Planning and Implementation:

- Develop and execute the strategic roadmap for the Operations Excellence function, aligning it with the overall business strategy.
- Identify and prioritize areas for operational improvements, cost optimization, and value-added service enhancements.
- Translate the strategic vision into actionable plans and ensure timely and effective implementation.

3. Operational Excellence and Continuous Improvement:

- Spearhead the implementation of best-in-class operational practices, processes, and technologies to enhance efficiency and productivity.
- Analyze key performance indicators, identify bottlenecks, and implement data-driven solutions to drive continuous improvement.
- Continuously monitor industry trends and benchmarks to identify opportunities for innovation and competitive advantage.

4. Stakeholder Management and Collaboration:

- Serve as the primary point of contact for senior leadership on all matters related to operations excellence.
- Collaborate with cross-functional teams, including supply chain, Logistics, IT, and COM, to ensure seamless integration and alignment.
- Effectively communicate the team's initiatives, progress, and impact to stakeholders at all levels of the organization.

5. Talent Development and Team Optimization:

- Attract, develop, and retain a high-performing team of specialists with diverse skill sets and expertise.
- Provide mentorship, training, and growth opportunities to enhance the team's capabilities and facilitate their professional development.
- Optimize team structures, workflows, and resource allocation to maximize productivity and efficiency.

**Chức vụ**: Trưởng nhóm/Trưởng phòng

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
**Requirements**:

- Bachelor's degree in Supply Chain Management, Operations Management, or a related field; Master's degree preferred.
- 5+ years of experience in a leadership role within the e-commerce or logistics industry, with a strong track record of delivering operational excellence.
- Demonstrated ability to manage and lead high-performing teams, fostering a culture of collaboration and continuous improvement.
- Proven expertise in developing and implementing strategic operational plans, with a focus on cost optimization and value creation.
- Exceptional analytical and problem-solving skills, with the ability to leverage data-driven insights to drive decision-making.
- Strong project management skills and the ability to coordinate cross-functional initiatives.
- Excellent communication, stakeholder management, and presentation skills.
- Familiarity with emerging technologies, industry trends, and best practices in e-commerce operations.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: IT Phần Mềm,Kinh Doanh/Bán Hàng,Quản Lý Dự Án (IT),Đào Tạo Bán Hàng

Đại Học
Không yêu cầu

  • Legal Operations Assistant

    7 hours ago

    Thành phố Hồ Chí Minh, Vietnam Tether Operations Limited Full time

    **_Join Tether and Shape the Future of Digital Finance_** At Tether, we’re not just building products, we’re pioneering a global financial revolution. Our cutting-edge solutions empower businesses—from exchanges and wallets to payment processors and ATMs—to seamlessly integrate reserve-backed tokens across blockchains. By harnessing the power of...

  • Internship - Channel Excellence Operation, Aka

    7 hours ago

    Thành phố Hồ Chí Minh, Vietnam GE HEALTHCARE Full time

    **Job Description Summary**: The AKA Channel Excellence Intern will support the daily operations of partner management across the ASEAN, Korea, and ANZ (AKA) region to ensure smooth and efficient operational and administrative of partner management. This position is ideal for students of final year or fresh graduates looking for opportunities and experience...

  • Senior Manager, Leasing

    4 days ago

    Thành phố Hồ Chí Minh, Vietnam Manulife Full time

    The Leasing & Operational Excellence Senior Manager is responsible for overseeing all leasing activities and enhancing operational performance across the corporate real estate (CRE) portfolio. **Accountabilities**:This role collaborates closely with regional CRE teams, local related stakeholders, and Integrated Facility Management (IFM) oversight to ensure...

  • Customer Service Team Leader

    7 hours ago

    Thành phố Hồ Chí Minh, Vietnam Hegka Vietnam Full time

    The Team Leader plays a pivotal role in driving team performance, ensuring customer satisfaction, and maintaining efficient operations. This position requires strong leadership skills, a keen understanding of call center dynamics, and the ability to motivate and guide team members toward achieving their goals. **[1] - Job requirements**: **Team...

  • Business Operations Manager/ Sales Excellence Leader

    7 hours ago

    Thành phố Hồ Chí Minh, Vietnam Avery Dennison Full time

    **Company Description** ABOUT YOUR ROLE Reporting to the Sales Director to ensure relevant metrics and trends are identified and reported to key Stakeholders and Regional parties. YOUR RESPONSIBILITIES WILL INCLUDE: 1. Support the development of agreed scorecards across sales teams and sourcing regions markets to track performance KPI - Support the...

  • Operations Team Leader

    7 hours ago

    Thành phố Hồ Chí Minh, Vietnam Chi Nhánh Công Ty TNHH transcosmos Việt Nam Tại Thành Phố Hồ Chí Minh Full time

    **Mô tả công việc**: (Mức lương: 12 - 15 triệu VNĐ) - Use performance data to coach and improve the agents. - Listen and review types of interactions performed by the agents for improvement purposes. - Validate any information requires to be sent to customer for accuracy and comprehensiveness purposes. - Handle escalated transactions from...

  • Operation Team Leader/Manager

    2 weeks ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam Seedcom Food Full time $60,000 - $120,000 per year

    We are looking for a talentedOperation Team Leader/Managerto join our business team to our continuedsuccess.Position Overview:As anOperation Team Leader/Manager, you are responsible for the performance and success of daily operations for ourOmni-channel business, includingfulfillment, inventory management, and otheroperational activities of online ordersto...

  • Customer Support Team Leader

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Hegka Vietnam Full time

    **Customer Service Team Leader Video Game Industry** **Salary Range**: 15 - 17 mil VND (Gross) **Working Time**: 8:00 AM - 5:00 PM (Monday - Saturday) **Working Address**: 875 Cach Mang Thang 8, Ward 15, District 10, Ho Chi Minh City **Key Responsibilities**: - Oversee daily operations of the customer service team, ensuring SLA compliance and service...

  • Senior Operations Excellence, Shopeefood

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Shopee Full time

    Department Operations - LevelExperienced (Individual Contributor) - LocationVietnam - Ho Chi Minh City The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the...

  • Team Leader

    7 hours ago

    Thành phố Hồ Chí Minh, Vietnam Park Hyatt Saigon Full time

    Summary Park Hyatt Saigon is a French mansion near the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities. Park Hyatt Saigon was renovated in 2015. As this luxury-defining project continued, Park Hyatt Saigon renovated its ballroom in 2016 and just finished restaurants and bars renovation in 2017. Our strategy is to...