IT Support

10 hours ago

Thành phố Hồ Chí Minh, Vietnam Chailease Full time

**Mô tả công việc**

**Helpdesk and asset management (80%)**:

- Monitoring and maintaining all the software, hardware, and other IT equipment.
- Respond to IT ticket requests from employees and resolve issues efficiently.
- Diagnose and troubleshoot hardware, software, and network problems.
- Assist with the setup and configuration of new workstations and laptops.
- Ensure the proper functioning of printers, scanners, and other office equipment.
- In charge of installing workstations, loading all required software, and supporting the new employee to use their account and PC on their first day in the company.
- Update Monthly IT Reports and labeling, and manage IT assets.

**Administration (20%)**:

- Manage user accounts, credentials, permissions, access rights, storage allocations, and active directory administration.
- Assist in maintaining and upgrading servers, routers, switches, and other network equipment.
- Collaborate with the IT team to implement and maintain IT policies, procedures, and security protocols.
- Build an internal wiki with technical documentation, manuals, and IT policies.
- Major: IT or related degrees.
- Fresh graduate or less than 2 years of experience in a similar position.
- Good at Windows OS, Office, and troubleshooting skills.
- Having CCNA/MCSA is an advantage.
- Fair English communication skills in speaking.
- Communication & problem-solving skills, firm persuasion.
- Working time is only 5 days/week (from Monday to Friday).
- Attractive salary.
- 13th-month salary, annual salary increase, year-end bonus according to annual performance evaluation.
- Company car when working outside the company.
- Allowance for lunch; phone and computer are provided.
- Teambuilding level 5-star; company sponsored when traveling, sports activities, picnic in groups.
- Happy Hour, New Year Party, Lucky Draw, Christmas party, Birthday, watching movies and other entertainment activities.
- Besides the statutory insurance, all employees have 24/24 accident and health insurance.

**Thông tin vị trí**:

- Vị trí
- IT Support (IT Helpdesk)
- Nơi làm việc
- TP.HCM
- Liên hệ

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