Engineering Operations Manager

**PAVE***:
**4.0**

We invest in giving your people’s ideas a chance.
- Company type
- IT Product
- Company industry
- Software Products and Web Services
- Company size
- 151-300 employees
- Country
- Canada
- Working days
- Monday - Friday
- Overtime policy
- No OT
- 33/26 Đường số 9, Phường An Khánh, Thu Duc City, Ho Chi Minh
- 143 Le Quang Dinh Street, Ward 14, Binh Thanh, Ho Chi Minh
- Hybrid
- Skills:

- Manager

Agile

DevOps

**Top 3 reasons to join us**:

- Hybrid and flexible working environment
- Innovative Product
- Growth Opportunities

**Job description**:
As an Engineering Operations Manager, you will be responsible for the management and reporting of our POD-based engineering teams. You will lead one or more agile teams to plan, deliver, and support service features that create customer value and enhance service capabilities.

In this role, you will work closely with the Operations Director and other senior executives to monitor project delivery, evaluate POD performance, and identify opportunities for improvement. You will also collaborate with the HR team to lead performance reviews alongside Team Leads and the CTO, and support recruitment efforts as needed.

**About PAVE - A product of Discovery Loft**

PAVE is an innovative automotive technology company transforming the way the world inspects vehicles. Powered by Intelligent Damage Detection capabilities, PAVE enables anyone with a smartphone to complete a guided vehicle inspection simply by taking photos of their car.

Headquartered in Toronto, our team brings deep expertise from both the automotive and technology industries, blending the best of artificial intelligence and automotive intelligence.

For more information, visit pave.ai.

**ABOUT THE JOB**

**Technical & Delivery Management**
- Plan and structure engineering teams using the POD model — ensuring each POD has the right blend of skills to independently deliver product features.
- **Oversee engineering metrics, technical delivery roadmaps, and compliance with PAVE’s risk and quality frameworks.**:

- **Reporting regularly to Ops Director, CTO and Senior leadership.**:

- Ability to convert product systems and processes into well-structured technical documentation.

**Team Structuring & Talent Acquisition**
- Design team configurations (PODs) based on product and business needs.
- Collaborate with HR to define hiring requirements, participate in technical interviews, and onboard new team members effectively.
- **Build succession plans and define career paths for engineering roles across the product teams.**

**People Leadership & Development**
- Conduct 1:1s, probation reviews, and career development plans.
- **Coach engineers to expand into T-shaped capabilities, fostering ownership beyond their core skillset.**:

- Drive a learning-based culture with an ability to set and gain agreement for realistic and stretching objectives for the team.

**Cross-functional Collaboration**
- Partner closely with Product, Design, and HR teams to ensure alignment on business goals and team resource planning.
- Evangelize Agile and DevOps best practices and drive continuous improvement.

**Your skills and experience**:
**Must have**:

- 4+ years working with Engineering teams; 3+ years leading Agile or POD teams.
- Proven experience in large-scale Agile delivery and DevOps practices.
- Deep understanding of SDLC (Scrum, Kanban, Waterfall).
- Hands-on experience in converting systems/processes into technical documentation.
- Strong skills in people leadership, coaching, and cross-team collaboration.
- Excellent stakeholder management and resource optimization (e.g. PODs).
- Experience in managing code and change management processes.
- Strong **English** communication skills, both verbal and written.

**Why you'll love working here**:
**1. Competitive Compensation & Perks**
- Attractive salary package.
- 15 days of annual leave.
- Year-end bonus equal to one month’s salary.
- Premium healthcare coverage for you and your family.
- Thoughtful appreciation gifts throughout the year.

**2. Growth & Learning Opportunities**
- Work on cutting-edge, large-scale products in the car inspection field.
- Clear career paths for both technical experts and aspiring leaders.
- Continuous learning programs to sharpen your skills and grow your career.
- Learn from everything, everywhere—but be a smart copy-paster, not a copycat
- Be ready to embrace and implement new ideas in a fast-paced environment.

**3. An Inspiring Workplace**
- Flexible hybrid work model and a strong focus on work-life balance.
- A modern, fully-equipped Office with a well-stocked pantry.
- Be motivated, creative, and passionate—we can’t ask for more
- Respect and care for your teammates, your environment, and even yourself.
- Treat yourself well, and while you’re at it, save the Earth too.

**4. A Mindset for Growth**
- Have the courage to move fast, stay flexible, and take full responsibility for every single line of code.
- Always lo