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Key Account Executive

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam Công ty TNHH Một Thành Viên Thương Mại Thời Trang Tổng Hợp (GTF) Full time

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
The Webstore & Own Channel Support role is focused on supporting the commercial team by optimizing the operations of our webstore to drive traffic, enhance customer experience (UX), and achieve revenue growth. This role will use data-driven decision-making and collaborate cross-functionally to implement improvements and ensure seamless operations.
- Ecommerce Campaign Management: Plan and execute webstore campaigns, from product launches to online sales, ensuring optimization post-launch.
- Ecommerce Campaign Management: Plan and execute webstore campaigns, including product launches and online sales, and optimize campaign performance post-launch to achieve sales and engagement targets.
- Technical Coordination: Serve as the primary point of contact for resolving technical issues related to the webstore, collaborating closely with IT teams and external partners to ensure a seamless shopping experience.
- Website Optimization: Oversee product display, site layout, and presentation to enhance conversion rates, customer satisfaction, and overall website functionality.
- Customer Experience (UX): Continuously improve the webstore’s user experience, ensuring intuitive navigation and a streamlined purchase process for customers.
- Performance Tracking: Analyze eCommerce metrics, including traffic and conversion rates, to identify growth opportunities and drive revenue through data-driven insights.
- Cross-Department Collaboration: Collaborate with internal teams (e.g., marketing, operations, and IT) to align webstore activities with broader business objectives and ensure smooth execution of campaigns and promotions.
- Market & Competitor Analysis: Stay informed about industry trends and competitor activities to make strategic recommendations for improvements to the webstore.
- Product Display & Content Management: Ensure that product information, categorization, and pricing are accurate and meet customer expectations for an optimal shopping experience.
- Reporting & Insights: Provide regular reports on webstore performance, including sales, traffic, and conversion rates, with actionable recommendations for optimization.
- Marketplace: Collaborate with suppliers and the product team to guarantee the availability of the right stock levels for online, avoiding out-of-stock situations or excess inventory. Implement and manage the marketplace model, allowing external sellers to list and sell their products on our website. Maintain the healthy operation for marketplace activity.

Education: Bachelor’s degree in Business, Ecommerce, or a related field.

Experience: Minimum 3 years of experience working with Ecommerce platforms, preferably with Shopify, Haravan, or Sapo.

Strong understanding of Ecommerce systems and their processes.

Technical Skills:

- Proficiency in planning, prioritizing, and managing multiple tasks within tight deadlines.
- Strong problem-solving and initiative skills with a proactive approach to webstore optimization.
- Excellent communication skills, with the ability to engage effectively at all levels of the organization.
- Detail-oriented with strong interpersonal and stakeholder management capabilities.

Ngành nghề: Bán lẻ / Bán sỉ, Bán hàng / Kinh doanh, Thương mại điện tử

Kinh nghiệm: 3 Năm

Cấp bậc: Nhân viên

Hình thức: Nhân viên chính thức

Địa điểm: Hồ Chí Minh

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Nghỉ phép năm
- CLB thể thao

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:
Yêu Cầu Công Việc
Education: Bachelor’s degree in Business, Ecommerce, or a related field.

Experience: Minimum 3 years of experience working with Ecommerce platforms, preferably with Shopify, Haravan, or Sapo.

Strong understanding of Ecommerce systems and their processes.

Technical Skills:

- Proficiency in planning, prioritizing, and managing multiple tasks within tight deadlines.
- Strong problem-solving and initiative skills with a proactive approach to webstore optimization.
- Excellent communication skills, with the ability to engage effectively at all levels of the organization.
- Detail-oriented with strong interpersonal and stakeholder management capabilities.

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Marketing,Tư Vấn Bán Hàng

Trung cấp - Nghề
Không yêu cầu