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Business Development Executive

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam VNG Full time

**Account Management & Growth (60%)**
- ** Relationship Management**: Cultivate and maintain strong, long-term relationships with existing education merchants. Customer Advocacy: Act as a primary point of contact, ensuring merchant satisfaction and addressing any operational or technical needs.
- ** Upsell & Cross-sell**: Identify opportunities to deepen Zalopay's integration and increase transaction volume with existing partners, introducing new features or services.
- ** Performance Optimization**: Monitor the performance of existing merchant accounts, analyze data, and proactively suggest strategies to optimize their usage of Zalopay and improve their take rate.
- ** Feedback Loop**:Gather feedback from existing merchants regarding Zalopay's services and relay insights to product and operations teams for continuous improvement.

**New Business Development (40%)**
- ** Market Penetration**: Identify and research high-potential educational institutions (e.g., K12, universities, vocational schools) and Edtech platforms for Zalopay integration.
- ** Pipeline Generation**: Proactively outreach to new prospects, present Zalopay's value proposition, and build a robust pipeline of potential partnerships.
- ** Deal Closure**: Lead initial discussions and negotiations with new partners to secure agreements and onboard them onto the Zalopay platform.
- ** Strategic Alignment**:Understand the unique needs of prospective partners and tailor Zalopay solutions to meet their specific requirements.

**General Responsibilities.**
- ** Collaboration**: Work closely with Product, Marketing, and Operations teams to ensure seamless merchant onboarding, effective campaign execution, and timely issue resolution.
- ** Market Insights**: Stay updated on industry trends, competitor activities, and regulatory changes within the education and fintech sectors.

**Reporting**: Track and report on individual and team performance metrics, providing regular updates to management

**Yêu cầu**:

- ** Experience**:3+ years of experience in business development, account management, or sales, with a track record of achieving targets. Experience in payments, fintech, or the education sector is a plus.
- ** Dual Skillset**:Proven ability to both acquire new clients and nurture existing relationships for growth.
- ** Communication & Interpersonal Skills**: Excellent communication, presentation, and negotiation skills. Ability to build rapport and influence stakeholders at various levels.
- ** Problem-Solving**: Strong analytical and problem-solving abilities, with a proactive approach to identifying and addressing challenges.
- ** Results-Oriented**:Highly motivated, self-driven, and focused on achieving measurable results.
- ** Adaptability**: Ability to thrive in a fast-paced, evolving environment and manage multiple priorities effectively.