Account Lead

2 weeks ago

Thành phố Hồ Chí Minh, Vietnam PMAX Full time

**Account Lead - Global Market (Open for Senior level)**:

- Account, Global
- Ho Chi Minh
- Experienced
- Mon - Fri, 9am - 6pm

**Objectives**:
We are looking for the role of Account Lead (open for Senior level) who liaises closely with clients throughout global campaigns/projects and be able to execute projects strategically & excellently at an easy to high level with support from Account Lead to deliver optimal performance for clients.
- **Project management**:

- On top of multi-project and manage overall client portfolio under support from Account Manager:

- The project type is vary from creative / content to media performance
- Provide direction for team to execute project and manage on top performance, risk management, client status management
- Supervise the day-to-day operation of the project team to meet KPI and Objectives
- Identify key issue in different context and perspective to deliver project objectives
- Join and win client pitching project independently with nature project under 1,000MB or purely media
- Able to lead 2-4 projects at complex level simultaneously
- **Solution provider**:

- Understand and provide marketing solution to clients in order to deliver project objectives and KPIs:

- The solutions include creative concept and branding, content and media performance
- Understand client vertical knowledge and product and marketing.
- Manage client expectation to ensure timelines, progress, budget, and client deliverables, while achieving the expected profit for the company: The client working with is marketing manager and marketing lead
- Acting as the main point of contact between client & agency to take the role of supporting and consulting
- Uncover new opportunities through networking and turn them into long-term partnerships
- **Client leadership**:

- Build and develop strong relationships with clients team through the proposal & implementation process, ensuring that the solutions we develop meet client needs : The relationship building is from lead to manager level of client
- Provide professional support to maximize customer loyalty
- Respond to inquiries and resolve issues to the customer’s satisfaction reach 65% NPS KPI
- **People leadership**:

- Mentor Intern/Trainee and motivate them to deliver tasks at the highest quality
- Provide clear roadmap & guidance and always-on improving leadership to catch up the promotion process

**Job Requirements**:
**Skills, Knowledge & Qualification**

Must have:

- At least 2 years of experience in Senior Account Executive/Digital Planner/Planner or similar role, or Senior Marketing Executive/Brand Executive or similar role at client side
- Fluency in English: Proficient in 4 skills of English or familiarity with native speakers
- Having knowledge of website development, SEO, and e-commerce is a plus
- Having US market or global experience knowledge is a big plus
- Proven experience in multi-project management
- Good business acumen and solid knowledge of various verticals have experience in manage project campaign budget and manage P&L
- Proficient project management
- Strong problem solving skills
- Have capability to analyze and execute well under pressure
- Strong relationship building and engagement skills
- Strategic communication and excellent presentation skill

Good to have:

- Experience in selected kinds of projects: creative/digital/influencers
- In-depth knowledge of digital marketing
- Account management experience in an Advertising/Marketing/Digital Agency
- Advanced Microsoft Office skills, especially Powerpoint and Excel

**PMAX-er Identification**
- **Client Impact**: Everything we do is ultimately to deliver real client impact and value.
- **Innovation**: Innovation is to drive change and innovative new ideas to create more values for clients, teams and society.
- **People development**: People development is to attract, develop, and retain the most talented people. Development is a responsibility, not a choice, of both the individual as well as the organization.
- **Integrity**: Integrity is to be honest and show a consistent and uncompromising adherence to what is right, even if it is at our own cost.
- **Teamwork and fun**: Teamwork and fun is the cooperative and collaborative effort of a team to achieve a common goal or to complete a task, and trying to build a joyful & enjoyable atmosphere for everyone.
- **Extreme ownership**:Extreme Ownership is the practice of owning everything in your world, to an extreme degree. Think of yourself as the owner of the company. It means you are responsible for not just those tasks which you directly control, but for all those that affect whether or not your task is successful.

**Benefits**:

- Competitive salary range with quarterly & yearly incentives and 13th-month salary
- Hybrid working time with 4 days working from home per week and 15 paid leaves per year
- Insurance as full salary (SHUI)
- Annual health check-up and Healthcare Insurance PVI for all employees
- Laptop s

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