Account Manager
3 days ago
Job Function: Sales The role:
An Account Manager is responsible for building strong relationships with SoftwareOne customers to ensure the ultimate customer experience and that maximum value is received throughout customer lifetime. This role provides ongoing sales support to existing customers, handles the customer relationship and customer satisfaction. The AM builds & implements the account strategy, helps identify new sales leads, and collaborates with our Solutions Sales Specialist to develop sales plans and find opportunities. The role is ultimately responsible for the complete relationship with the customer.
**Role and Responsibilities**
Be the primary point of contact and maintain a positive relationship with existing accounts and identify growth potential take ownership on the customer experience
Understand customer needs and business objectives and offer the right solutions to customers
Ensure the timely and successful delivery of our solutions
Keep customers satisfied by delivering exceptional service on a day-to-day basis
Drive proactive new Sales, Renewals, and overall Opportunity Management
Develop, maintain, and implement a highly efficient Account Management by focussing on
PureCloud and Self Services
Providing customer services remotely
Lead day-to-day customer and partner requests
Track and forecast of defined account metrics / KPI's and financials
**Functional Skills**
**Account Management-Advanced**
Focuses on forming relationships with existing clients to transform them into key strategic accounts. Cultivates these relationships to either retain the clients' business or grow opportunities within the client.
**Account Planning-Skilled**
Develops strategic plans to improve value driven relationships with customers. Maps out the process of closing a deal to retaining and growing the relationship.
**Cross-Selling-Advanced**
Encourages the purchase of an additional related product or service to an existing customer. Supplements or complements the purchase and provides additional benefit to the customer.
**Customer Experience Management-Advanced**
Designs and delivers an outstanding customer experience, considering the customer journey, brand touchpoints, and the environments the customer experiences.
**Sales Methodology-Advanced**
Implements the organisation's philosophy or framework of selling services and solutions to customers. Understands how to approach each phase of the sales process.
**Sales Platforms-Skilled**
Processes daily sales tasks using the SWO’s CRM and preferred sales platform. Keeps data like contacts, leads and opportunities updated, integrates colleagues in the sales process. Observes and updates the weekly forecast and checks daily bookings.
**Sales Prospecting & Qualification-Skilled**
Develops a strategic approach for identifying new business opportunities. Engages these opportunities continuously until it either goes cold or leads to a sale.
**Upselling-Advanced**
Encourages the purchase of a comparable higher-end version of what the customer intended to purchase.
**Value based Selling-Advanced**
Provides customers with a valuable perspective around industry, trends and the customer's own business and tailors solutions and sales messages to meet customer needs displaying a level of confidence and credibility in front of the customer.
**Software & Cloud-Skilled**
Understands Software Licensing and can evaluate software contract spend and utilization in a given organization in order to optimize spending patterns, technology usage, and implementation strategies. Basic understanding all vendor related incentive and funding programs.
**Application Services-Awareness**
What we need to see from you:
Experience in selling hyperscalers cloud platforms (AWS or Microsoft) is preferred
Exposure in selling next generation solutions i.e Generative AI, Data and Analytics, Application Modernization will be an added advantage
At least 3+ years of local sales experience in the enterprise and mid market segments
Experience in a sales hunting role
Ability to bring in new accounts through existing client relationships.
Why SoftwareOne?:
-
Account Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Amazon Corporate Services Vietnam Company Limited Full timeBA/BS degree preferred - 3+ years of successful account management experience, preferably in the eCommerce, online services or retail industries. - Demonstrated success in exceeding sales targets using a consultative, solutions-focused approach - Result-oriented. Strong commitment and ownership towards goals or target assigned - Exceptional communication and...
-
Accounting Manager
1 week ago
Thành phố Hồ Chí Minh, Vietnam Công TY TNHH Trim Solutions Group Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - **Reporting, Budgeting** - Show initiatives at tactical level and develop ideas effectively against established business strategies - Manage systems and people to monitor risk. Ensure that appropriate controls and processes are in place to have accurate reporting - Provide BOD with timely and...
-
Account Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Capgemini Full time**Job Role**: **We are currently working with our Australian banking client on many projects and we are looking to expand our business into their Vietnam branch. This account manager will oversee primarily the business growth in this client and other clients within the Vietnam financial services sector.** **Job Profile**: **Responsibilities**: -...
-
Accounting Manager
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Pizza 4P’s Full time**THE SITUATION**: Pizza 4P‘s is seeking a dynamic and highly experienced Finance Manager to oversee accounting, finance, and tax functions. This role is integral to ensuring the financial health and compliance of our operations in Vietnam, supporting our growth strategies, and maintaining our commitment to excellence. **WHAT YOU WILL DO**: **Accounting...
-
Accounting Manager
6 days ago
Thành phố Hồ Chí Minh, Vietnam Mekong Capital Full timeThe Accounting Manager will be responsible for all aspects of Husk Vietnam, Husk Singapore and the branch accounting; financial, managerial & statutory reporting in accordance with local GAAP and IFRS, and provision the supervision of finance compliance with Group Finance Policy. His-her responsibilities include maintaining the daily operation of finance...
-
Account Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Zalo Full timeHồ Chí Minh Full-time We are seeking a dynamic talent, to identify new client prospects, build and deliver proposals, close deals and turn prospects into clients, and to manage ongoing relationships with these new clients. This account management work involves not only understanding our clients’ goals and objectives and building lasting...
-
Account Manager
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Zalo Full timeHồ Chí Minh Full-time We are seeking a dynamic talent, to identify new client prospects, build and deliver proposals, close deals and turn prospects into clients, and to manage ongoing relationships with these new clients. This account management work involves not only understanding our clients’ goals and objectives and building lasting...
-
Account Manager
2 days ago
Thành phố Hồ Chí Minh, Vietnam Hegka Vietnam Full time**Position: Account Manager HR Services** **Department: Client Success / Business Development** **Key Responsibilities**: Drive monthly revenue growth from existing clients through renewals, upselling, and reactivation of churned clientsmeasured by Job Order Value (JOV) from job farming activities. Ensure high customer satisfaction by maintaining a Net...
-
Cybersecurity Account Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam OnHires Full time**About us**: We are looking for a passionate and solution-oriented account manager to be responsible for multiple client accounts. The account manager's responsibilities include maintaining a thorough knowledge of our business and offerings, developing and implementing strategic plans to grow accounts, managing and strengthening client relationships,...
-
Account Manager
5 days ago
Thành phố Hồ Chí Minh, Vietnam Merck Group Full timeWork Your Magic with us! Ready to explore, break barriers, and discover more? We know you’ve got big plans - so do we! Our colleagues across the globe love innovating with science and technology to enrich people’s lives with our solutions in Healthcare, Life Science, and Electronics. Together, we dream big and are passionate about caring for our rich...
-
Accounting & Finance Manager / Chief Accountant
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Headhunt Vietnam Full timeJob Descriptions: - In charge of the Company's daily finance & accounting operations. - Manage the monthly, and quarterly financial statements. - Manage the accounting functions; payment and expense forecast as Chief Accountant. - Monthly/ quarterly/ yearly Corporate Income Tax (CIT) and other related reports. - Handling the Company tax matters (except for...
-
Accounting Manager
6 days ago
Thành phố Hồ Chí Minh, Vietnam Marriott International, Inc Full time**Additional Information** **Job Number**25061794 **Job Category**Finance & Accounting **Location**Renaissance Riverside Hotel Saigon, 8-15 Ton Duc Thang Street, District 1, Ho Chi Minh City, Ho Chi Minh, Viet Nam **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Supports the day-to-day execution of general ledger...
-
Account Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam PepsiCo Full timeOverview: Build sales & profitability in assigned accounts by selling in initiatives established during the Annual Operating Plan (AOP). Develop and execute business programs, and ensure all assigned accounts comply with Pepsico performance standards and Customer Development Agreement (CDA). **Responsibilities**: - Grow Sales and Share in assigned...
-
Management Accounting Specialist
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam Thaco Auto Full time_**Address**:_ _Sadora Building, No. 2 Street 13, Thu Thiem Ward, Thu Duc city, Ho Chi Minh City._ - **Work hours**:_ _08:00 - 17:00, Mon - Sat (02 Saturdays off/month)._ **JOB DESCRIPTION** Organize and compile data, documents & guidelines for analysis items, and structural management data for Production - Distribution - Retail. Manage data for...
-
Account Manager
5 days ago
Thành phố Hồ Chí Minh, Vietnam Le & Associates Full timeACCOUNT MANAGER - Salary: $1,000-$1,500 USD/month - KPI bonus: $500-$1,000 USD /Month - Working: Mon - Fri - Office: Floor 4th, EBM Tower, 683 - 685 Dien Bien Phu St, ward 22, Binh Thanh dist, HCMC ------ - #Requirements: - 5-10 years of experience in account management, client services, or related fields - English written and verbal required. Chinese...
-
Manager Accounts
7 days ago
Thành phố Hồ Chí Minh, Vietnam People Alliance Workforce Private Limited Full timePreparing & maintaining statutory books of accounts and reconciliation of financial statements in compliance with the norms. - Preparation of financial statements including Balance Sheet, Statement of Profit and Loss, Cash Flow Statement, Account Receivable / Payable, Bank Reconciliation, General Ledger, Debtors & Creditors Management on monthly basis. -...
-
Account Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam TechX Corporation Full time**Company Overview**: TechX is a trailblazer in cloud computing and data analytics, specializing in empowering businesses within the banking, financial services, and enterprise sectors. Our flagship product, XData, redefines data analytics by providing advanced insights and innovative solutions that drive meaningful outcomes.We are committed to driving...
-
Assistant Accounting Manager
2 weeks ago
Thành phố Hồ Chí Minh, Vietnam Marico South East Asia Corporation Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) - In charge of month end /quarterly/yearly closing - Monitor and ensure the update and accuracy of whole accounting book. Make sure all transaction is updated to the system on monthly - Prepare journal entries for prepaid expenses, accrual expenses. - Prepare local financial statement and group...
-
Key Account Manager
4 weeks ago
Thành phố Hồ Chí Minh, Vietnam DKSH Full timeLocation: Ho Chi Minh, VN, VN- Global Business Unit: HEC- Job Function: Sales- Requisition Number: 171081- Description: **Job Summary**: The Key Account Manager is responsible for including account management but not limited to focus on the assigned territory, channel, or portfolio and maximizing access to the company products. Build up short & long-term...
-
Key Account Manager
1 week ago
Thành phố Hồ Chí Minh, Vietnam Công Ty Cổ Phần Thực Phẩm CJ Cầu Tre Full time**Mô tả công việc**: (Mức lương: Thỏa thuận) Mô tả Công việc Responsible for sales revenue & others KPI assigned by the Company at assigned accounts/region. Develop and execute the account plan including monthly forecast, trading terms, promotion budget, visibility, key event of account assigned by the Company. Manage senior sales...