Shift Manager

**WHAT WE NEED?**
- A Bachelor degree in Operations Management, Logistics, Business Administration or related discipline.
- At least seven years or more of strong supervisory experience in container terminal operations environment, or similar, related industry. Previous experience as a foreman, supervisor, superintendent or other similar position would be expected as a natural progression to this position.
- Familiar with the strict implementation of international standards of safe working practices within marine, stevedoring and terminal operations.
- Conversant with the International Maritime Organisation (IMO) regulations for the on board segregation of hazardous cargoes and storage within a terminal area.
- Advanced computer skills with a sound understanding of modern terminal planning and control systems.
- An in-depth, comprehensive understanding of container terminal operations, especially vessel cargo logistics, hazardous cargo, break-bulk and special cargo handling requirements and equipment.
- Ability to work under pressure, anticipates potential problems and diagnoses, evaluate and resolve logístical problems as they happen in order to meet operational performance objectives and deadlines.
- Effective customer service skills.
- Provide leadership and ensure cooperation and support from employees and contractors in all areas of terminal operations to achieve operational objectives of the business using a teamwork approach.
- Effective negotiation and conflict resolution skills combined with good counselling and listening skills.
- Well-developed English oral, written communications and report writing skills.
- Previous experience of working in a multi-cultural environment in an overseas location is an advantage.
- Has a current Driving License.
- Requires capability to anticipate problems by recognizing the key issues in problems and creating contingency plans and alternative solutions.

**WHAT YOU DO?**
- Manage, motivate and instruct all operational team members, set priorities and structure tasks and goals.
- Provide effective organization and control of all terminal operations during designated shift period in order to meet planned objectives.
- Coordinate terminal planning and operations to ensure effective ship working programs are set and maintained to ensure vessels meet sailing or berthing deadlines.
- Liaise with Technical Department shift management to maximize equipment availability and effectiveness.
- Is responsible for efficient allocation of all shift operational staff and the cost-effective utilization of equipment resources to match the operational requirements of the terminal.
- Ensure that recognized safe working practices are utilized for all terminal operations and maintain effective implementation of safety policies and procedures.
- Provide first line of response for emergency situations and damage assessments.
- Provide terminal presence by maintaining significant visibility checks all quay side and yard activities continuously throughout shift and prepare operational reports as required by management.
- Maintain continuous operations by ensuring all shift operational staff use the “hot seat” changeover at shift changeover times and for operator rest break changeovers.
- Assist in the development of staff to ensure they perform at efficient and effective levels by monitoring performances taking appropriate action in order they reach full potential.
- Contribute to “on the job” training of supervisory staff and undertake other duties within capabilities as required by senior management.
- Ability to work in a shift system covering day, night, weekend, and holiday duty and if required working overtime.
- Identify, groom and prepare the internal successors ready for the incumbent’s position and other lower key positions in the section or department within the time frame of employment term.

**BENEFITS & ALLOWANCES**
- _Competitive salary with annual performance review_
- _100% gross salary during probation_
- _20 annual leaves/year_
- _PVI Insurance for Employee & Dependants_
- _Opportunity to work in _an exciting and challenging environment with a focus on personal development._

**BENEFITS & ALLOWANCES**
- _Competitive salary with annual performance review_
- _100% gross salary during probation_
- _20 annual leaves/year_
- _PVI Insurance for Employee & Dependants_
- _Opportunity to work in _an exciting and challenging environment with a focus on personal development._