Sales Support

2 days ago

Ho Chi Minh City, Vietnam Kuoni Tumlare Full time

**About the Role**

The primary role of Sales Support is to provide documentation support for the Sales team to send to the Operations team, mainly in the areas of checking quotes, producing Go-Ahead documentation, itinerary. Limited contact with customers for briefing information and follow up. Reporting to Sales Manager, the jobholder would follow pre-defined standard operating procedures (SOP).

**Key Responsibilities**
- Quote responsibilities: check, amend, re-check on quotes, as requested; which include printing out quote sheets and attach where appropriate.
- Visa support responsibilities: check and prepare visa support documentation to agents, follow up and provide support may needed during the progress.
- Offers responsibility: producing offers and sending to the clients, and manage itinerary changes on behalf of Sales (where needed)
- Go-Ahead responsibilities: prepare Go-Ahead documentation for the Operations team, attach the offer letter, final itinerary, original quotes and other documents on behalf of Sales (where needed)
- Provide admin and documentation support to Sales team, in relation to market situation, destination/competitor analysis, agent profiling, existing account management, reports, etc.
- Other support duties as and when assigned by manager.

**Role Requirements**

**TO SUCCEED IN THE ROLE, YOU SHOULD HAVE**
- Service-oriented with very positive working attitude
- Ability to prioritize work effectively, work independently with minimum supervision.
- Attentive to details and sensitive to figures.
- Organization skills and ability to multitask in a fast paced work environment.
- Highly motivated and a good teamwork player
- Knowledge of European destination is an advantage

**We Are Looking for a Person With**:

- Diploma or above with 2 years’ experience in Sales & Marketing, in travel or related industry is an advantage.
- Good communication and interpersonal skills in English and Vietnamese
- 2~3 years working experience of sales and operations

**What We Offer**:

- Competitive compensation package, included Social/Health/ Unemployment insurance as per Vietnam law.
- Opportunity to work in an international environment
- Diverse & Inclusive culture
- Learning and training opportunities for growth
- Dedicated Employee Engagement Activities

**What We Offer**:

- Competitive compensation package, included Social/Health/ Unemployment insurance as per Vietnam law.
- Opportunity to work in an international environment
- Diverse & Inclusive culture
- Learning and training opportunities for growth
- Dedicated Employee Engagement Activities

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