Technical Support

2 days ago


Thành phố Hồ Chí Minh, Vietnam LOTTE INNOVATE VIETNAM COMPANY LIMITED Full time

**Mô tả công việc**:
(Mức lương: 10 - 12 triệu VNĐ)
- Install PC, prepare IT stuff for newcomers, configure, support, and maintain software, hardware, networks, computers, servers, routers, and cablings.
- Provide support to users; work directly with them to resolve their problems related to any IT services.
- Establish accounts for new users and assist with password or login problems.
- Ensure optimal performance and high availability for all software, hardware, and networks.
- Troubleshoot and monitor networks, servers, and workstation computer software/hardware problems to maintain an efficient environment with mínimal interruption to the operation.
- Troubleshooting network problems and outages; scheduling upgrades; collaborating with ISPs/partners on network optimization.
- Perform role-based access control to ensure that only authorized users can access specific resources/information based on their responsibilities.
- Monitor and manage user’s network usage, protect users from unsafe, dangerous, illegal, and harmful websites or materials.
- Monitor the system daily and respond immediately to DB, POS hardware/software, Finance software, security, or usability concerns to partner or management.

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- 13th month salary.
- Annual salary review
- Dedicated budget for staff training: technical, soft skills, English, Korean classes.
- Provide Travel Expense for work
- We pay health and social insurance.
- We pay PIT
- Birthday gift
- Marriage Gift
- Baby born Gift
- Holiday and Tet Gift
- Funeral support
- 12 days of annual leave + 1 days of Establishment Ceremony Date + 2 days of Refresh Leave for 1 year joined
- We provide yearly health check-ups with International Hospital.
- Team Building activities:

- Annual outdoor Team building
- Monthly birthday Party

**Yêu cầu bằng cấp (tối thiểu)**: Trung cấp - Nghề

**Yêu cầu công việc**:

- Male
- College/University Degree in IT.
- Experience at least 2 years in IT System Management and familiar with all IT things,
- Fresher will be also accepted with good technical skill and/or system certificates
- Experience or understanding of Cisco, Fortinet networking products (CCNA certification level is a plus).
- Must understand most of the following OS: Windows server, Linux/Unix (obligation) including practical experience in a corporate environment serving customers.
- Strong customer facing experience.
- English Communication. Able to explain technical problems in a simple way.
- Team player, flexible attitude and reliable

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: IT Phần Cứng,IT Support,Quản Trị Mạng

Trung cấp - Nghề
Không yêu cầu



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