Associate, Merchant Acquisition

**Company Description**
**About Grab and Our Workplace**

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

**Get to Know the Team**

The Merchant Acquisition team is responsible for sourcing and onboarding merchants onto GrabFood and maintaining a competitive selection for the platform. Our aim is to help as many merchants as possible realize the values of partnering with GrabFood and to ensure our users can find all their favorite stores for food delivery. If you are looking for exciting challenges, organizational-wide impact and to be part of a high-performing team then we're the right place for you As the Associate, Merchant Acquisition, you will be pivotal to achieving this mission. You will lead, motivate, and manage a team of Field Sales representatives dedicated to rapidly and strategically growing the GrabFood merchant base.

**Get to Know the Role**

**The Critical Tasks You Will Perform**

- Oversee the team's sourcing, onboarding, and relationship management activities to ensure consistent expansion of a competitive and quality merchant selection within the assigned area.
- Cross functional collaboration with sales & operational teams to achieve GrabFood key business objectives.
- Develop and maintain a solid understanding of all products and services GrabFood offers.
- Managing a portfolio of SMB partners on the GrabFood platform; building relationships and supporting them in day-to-day issues.
- Take ownership of the team's performance across critical business metrics: MFP/MFC, GMS, MSS
- Perform performance reporting to track team efficiency and provide clear insights to upper management.
- The must haves:

- Demonstrated ability to lead, coach, and motivate a sales team to consistently meet or exceed aggressive targets.
- Strong communication and presentation skills in both Vietnamese and English.
- Strong integrity and understanding of professionalism and code of conduct.
- Able to work with multi-functional teams.
- Able to multi-task and result oriented.

**Qualifications**
**What Essential Skills You Will Need**

- Bachelor's degree in Business Administration, Commercial, or related field.
- Minimum 1-2 years of experience in a supervisory, team leader, or senior sales role, preferably within e-commerce, F&B, or a high-growth environment.
- Having the insights, experience, and passion in e-commerce, fintech and F&B
- Fluent in written and spoken English; well-developed communication and presentation skills
- Visionary, self-motivated, and laser-focused on exceeding set goals
- Hunger to learn, autonomous and adaptable attitude to cope with a fast-paced working environment

**Additional Information**
**Life at Grab**

We care about your well-being at Grab, here are some of the global benefits we offer:

- We have your back with **Term Life Insurance**and comprehensive **Medical Insurance.**
- With **GrabFlex,**create a benefits package that suits your needs and aspirations.
- Celebrate moments that matter in life with loved ones through **Parental** and **Birthday leave**, and give back to your communities through **Love-all-Serve-all (LASA)** volunteering leave
- We have a confidential **Grabber Assistance Programme** to guide and uplift you and your loved ones through life's challenges.
- Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

**What We Stand For at Grab