Sales & Clinical Application Specialist

**Mô tả công việc**:
(Mức lương: Thỏa thuận)
Description & Principal Purpose

Key data
- The Clinical Application Specialist role will play a key role in our sales team in the acquisition of new business and the care and maintenance of existing customers
- Ensure sales target are achieved within the specified goals and profitability within Vietnam Medical
- Keep business compliance and business ethics in mind with every activity

Main tasks

Including but not limited to:
1. Application, customer service and product training:

- Effective support customer with product demonstration
- Co-ordinate and deliver customer training sessions
- Support for training activities for customer in Zeiss training center and/or at customer site
- Advise company on customer's education resource needs
- Conduct on-site education and consulting
- Focus on clinical uses, education and improving customer workflows
- Work closely with Sales, Service, Marketing, etc. and with end users in both pre and post-sale situations

2. Customer relationship management:

- Constantly updating the customer‘s clinical database of assigned territory
- Develop and maintain strong relationships with all levels of customer's clinical team, including senior executives, to achieve high levels of customer satisfaction
- Develop and implement strategies and plans to increase customer satisfaction, confidence and loyalty
- Create and manage customer relationships with healthcare professionals and organizations

3. Market information management:

- Submit territory reports and all required information requested by management by due date
- Report to include qualitative and quantitative information on customer feedback, competitor activity, market potential, trend, and relevant market issues to support business development

4. Product and market knowledge:

- Expert knowledge of product's features,

**Chức vụ**: Nhân Viên/Chuyên Viên

**Hình thức làm việc**: Toàn thời gian

**Quyền lợi được hưởng**:

- Chế độ bảo hiểm
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Knowledge and understanding of competitor offerings

5. Teamwork:

- Build and maintain constructive and co-operative relationships with team and other cross functional teams
- Active participation in team related activities and meetings
- Support for colleagues to achieve company's goals
- Sharing relevant customer/product/industry information with colleagues and identify sales opportunities which contribute to the success of others
- As required, coach and mentor less experienced member

6. Self development:

- Identify specific actions to improve job performance in specific areas

7. Other responsibilities:

- Agree expense budget/guidelines with immediate Manager. Seek prior approval for budget variations
- Effective maintenance and utilization of company asset: PC, mobile phone and other company assets
- Any other tasks and responsibilities assigned by the management

**Yêu cầu bằng cấp (tối thiểu)**: Đại Học

**Yêu cầu công việc**:
**Requirements**:
Education
- Bachelor’s Degree in Medical, Physics, Engineering or equivalent

Experience
- At least 2 years experience in Sales and Application, Product specialist in Medical Devices or Pharmaceutical industry is preferred
- Experience in managing business partners and dealers

Other skills
- Strong customer focus and excellent presentation skills
- Excellent interpersonal and communication skills
- Fluency in English language are required

**Yêu cầu giới tính**: Nam/Nữ

**Ngành nghề**: Chăm Sóc Khách Hàng,Kinh Doanh/Bán Hàng,Tư Vấn Bán Hàng

Đại Học
Không yêu cầu