Finance Operations
3 days ago
Department Operations
- LevelExperienced (Individual Contributor)
- LocationVietnam - Hanoi
The Operation teams at Shopee covers the operational end-to-end process, from when the buyer searches for a product listed on the Shopee platform, to the moment the buyer receives the products. The team analyses and monitors operational KPIs across the region and conducts root cause analysis when operation performance fluctuates. The Operations team comprises Customer Service, Payment, Listings, Warehouse, Logistics, Seller Operations and Fraud.
- Daily reconcile data between ShopeePay and Partners.
- Daily make payment to Partners.
- Monthly reports and make reconciliation minutes with Partners.
- Monitor and cross check internal reports to ensure accuracy, consistency, timely detecting system error, minimizing loss.
- Co - ordinate with other departments to check and resolve the problem related to customers’ E-Wallet balance.
- Take part in a new project; communicate and collaborate closely with stakeholders to regularly update and understand new features.
- Other ad-hocs works, internal reports as needed.
**Requirements**:
- Education Background: University Graduate, Data, Accounting, Finance and Banking are advantages.
- Experience: At least 2-3 years, relevant experience in payment service is preferred.
- Basic knowledge: Financing, Accounting knowledge is preferred.
- Computer Skill: Microsoft Excel, Google Sheets. SQL and Python is a big advance.
- Others: Critical & logical thinking, problem solving skills, flexibility in handling problems, a fast learner who is meticulous and detail-oriented.
- Language skills: Good command of English (4 Skills) to coordinate with internal stakeholders.
- Others: Number sense, strong attention to detail, Flexibility to changes, good team player, positive attitude with a can-do attitude & integrity and responsibility.
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