Assistant Front Desk Manager

14 hours ago

Thành phố Hồ Chí Minh, Vietnam Compass Offices Full time

The Assistant Front Desk Manager is responsible for managing the centre facility and monitoring the day-to-day operations in the centre. He/She is the in-charge in motivating the centre team members in performing to excellence according to Compass Offices service standards standard operating policies and processes while building up a strong professional relationship with our clients.

This role will report to the Client Service Manager and work closely together with the Sales team to maximize clients’ satisfaction.

**Key Responsibilities**:

- Manage and maintain day-to-day operations and smoothness of the centre
- Ensure the presentation of the centre and teams are in accordance with Compass Offices standards & policies
- Ensure centre facilities are maintained in optimal standard
- Supervise, train and motivate the centre team in client service excellence
- Manage and handle client's complaints independently
- Manage and handle centre’s payment collection
- Coordinate with various departments on project management
- Liaise with building management and vendors individually
- Escalation of issues in process, system, people, etc
- Able to drive centre team’s performance to achieve company’s objectives and targets

**Requirements**:

- Minimum 4 years of experience in serviced office or hospitality industry
- At least 1 year of experience in supervising a team
- Customer-oriented attitude with strong interpersonal skills
- Excellent communication in written and spoken English
- A strong decision-maker in handling clients’ inquiries and complaints in a prompt and precise manner
- A leader with positive thinking in motivating and maintaining good team morale
- Ability to multi-tasking and prioritizing tasks with a sense of urgency, detail-oriented and willing to learn

**Experience**:

- Customer Service: 4 years (required)

**Language**:

- English (required)

  • Front Desk Manager

    6 days ago

    Ho Chi Minh City, Vietnam Marriott International, Inc Full time

    **Job Number** 23104397 **Job Category** Rooms & Guest Services Operations **Location** Le Méridien Saigon, 3C Ton Duc Thang Street, Ho Chi Minh City, Hi Chi Minh, Viet Nam **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...

  • Front Office Manager

    2 days ago

    Thành phố Hồ Chí Minh, Vietnam Park Hyatt Saigon Full time

    Summary Park Hyatt Saigon is the French mansion by the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities. Amongs 16 awards in the past 4 years, these marvellous achievements_ _are_ _inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: **2021 Best 500 Hotels in the...

  • Front Desk Officer

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam RMIT University Full time

    Overview: RMIT University Commitment - RMIT is committed to the rights of students and staff to be safe, respected, valued, and treated as an equal in their place of study and work. All staff are expected to share this commitment and contribute to a safer community. While carrying out their role, staff are in a position of trust with students. Staff have a...

  • Assistant Front Office Manager

    1 week ago

    Thành phố Hồ Chí Minh, Vietnam Bay Hotel Ho Chi Minh Full time

    **Hạn nộp**: 31/05/2025 Mức lương: Thỏa thuận Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 1 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Giờ hành chính Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Ngành nghề Tiền sảnh Vị trí Trưởng ca/ Giám sát Cập nhật 29/04/2025 17:21 MÔ TẢ...

  • Front Desk

    24 hours ago

    District , Ho Chi Minh City, Vietnam Tuyển Dụng 247 Full time

    Position:Front Desk & Biometric Service – Banking(Open for Freshers)Office Location: The Metropolitan, 235 Dong Khoi, District 1, Ho Chi Minh CityWorking Time:Mon – Fri (8h30 – 5h30)KEY RESPONSIBILITIES:1. Customer Interaction:Welcome customers and provide professional, friendly assistance.Ask relevant questions to understand their banking needs.2....

  • Assistant Manager

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Park Hyatt Saigon Full time

    Summary Park Hyatt Saigon occupies a prime position in central Ho Chi Minh City in Vietnam (District 1), overlooking the elegant Opera House on Lam Son Square. The premier hotel in Ho Chi Minh City is within reach of boutique shops, restaurants, and parks. There are plenty of recommended shopping hot spots and things to do within walking distance of our...

  • Front Office Manager

    1 week ago

    Ho Chi Minh City, Vietnam Park Hyatt Saigon Full time

    Summary Park Hyatt Saigon is the French mansion by the Opera House, a _sanctuary of peace_ in the middle of one of Asia’s most bustling cities. Amongs 16 awards in the past 4 years, these marvellous achievements_ _are_ _inspiring, acting as beacons of resilience and hospitality for both guests and our local communities: **2021 Best 500 Hotels in the...

  • Entry Level Reception and Executive Assistant

    14 hours ago

    Thành phố Hồ Chí Minh, Vietnam WowSuite & Savvy Full time

    **Wowsuite** is building world class eCommerce software and we want people who love - Software - Technology - eCommerce **Overview**: Entry Level Reception and Executive Assistant You will be the front face of **Wowsuite** and a core support to the executive team. This role starts with reception and admin tasks and gives you a clear path to grow into...

  • Front Office

    2 weeks ago

    Thành phố Hồ Chí Minh, Vietnam Rêve Ho Chi Minh City, Vignette Collection by IHG Full time

    **Hạn nộp**: 01/12/2025 Mức lương: 8 - 12 triệu Nộp hồ sơ ứng tuyển THÔNG TIN CƠ BẢN Số lượng 10 Nơi làm việc Quận 1 - TP HCM Giờ làm việc Làm theo ca Loại hình Khách sạn/ Khu căn hộ Resort/ Khu Du lịch Du thuyền Ngành nghề Tiền sảnh Vị trí Nhân viên Cập nhật 01/11/2025 18:08 MÔ TẢ CÔNG...

  • Front Office Supervisor

    24 hours ago

    Ho Chi Minh City, Ho Chi Minh, Vietnam M Village Careers Full time

    RESPONSIBILITIES:Guest ExperienceCheck-in and check-out procedures: Greet guests, verify identification and credit card information, issue room keys, and provide information about the hotel and its amenities.Guest assistance and problem resolution: Resolve customer inquiries and complaints in a timely and efficient manner, using a professional and courteous...