Client Relationship Specialist

1 week ago

Thành phố Hồ Chí Minh, Vietnam JustMarkets Full time

**JustMarkets** is a global multi-asset broker that has been shaping the industry since its founding in 2012. We work with clients in more than 160 countries.

JustMarkets’s mission is to create a convenient and transparent trading environment where everyone can reach their full investment potential. We strive to offer superior spreads, execution, and service.

JustMarkets’s vision is to become the world’s most customer-centric broker, where everyone can trade and invest in a simple and transparent way.

The essence of JustMarkets lies in its core values, which guide every action and shape each process, ensuring that our commitment to these values is reflected in all our endeavours.

The success story at JustMarkets is written by a dynamic and innovative team of dedicated professionals. The diverse team from 10 different countries, and it’s what truly sets JustMarkets apart. As a rapidly growing team, JustMarkets is always on the lookout for like-minded individuals who resonate with our culture and values.

Explore opportunities at JustMarkets and become a part of our team of professionalsWe are expanding our team and seeking highly skilled professionals to join us as **Client Relationship Specialist.** This is an exciting opportunity to play a crucial role in our company, as it ultimately determines the success of a company.

**Responsibilities**
- Proactively engage with leads through channels like cold calling to promote our products and onboard new clients
- Build and maintain strong relationships with existing clients, providing exceptional customer service, addressing inquiries, and offering support with our platforms and products
- Achieve and exceed monthly conversion targets by effectively promoting our product and encouraging trading activity
- Ensure compliance with regulatory requirements and company policies in all client interactions, account opening procedures, and handling KYC verification documentation
- Collaborate with colleagues in customer support, marketing, and operations to streamline processes and contribute to the overall success of the team and the firm

**Requirements**:

- Excellent verbal and written communication skills in both English and Vietnamese
- Collaborative mindset with the ability to work effectively within a team environment
- Proactive and self-driven with a strong work ethic, initiative, and ability to thrive in a fast-paced, dynamic environment.

**We Offer**
- Working for a dynamically growing company
- 15 paid vacation days per year
- 10 paid sick leave days per year
- 10 days for floating Public holidays
- Medical budget
- Opportunity to work remotely
- Professional education budget
- Language learning budget
- Wellness budget (gym membership, sports gear and related expenses)

Application Question(s):

- What is your current salary (in USD)?
- What is your expected salary (in USD)?
- Do you have a PC/laptop for work? If yes, what is the RAM memory?

**Experience**:

- outbound/cold calling: 1 year (required)

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